Forums ProRealTime English forum ProRealTime platform support No volume in FX with IG. However, MT4 has volume. Reply To: No volume in FX with IG. However, MT4 has volume.

#134058

Interesting point … post the question on the IG Platform Forum (link below) and be sure to let us know any answers? https://community.ig.com/forums/forum/12-ig-technical-support-platform-and-app-help/?ct=1590996588

I actually have. Several months ago. No answer.

I didn’t get an answer when I called in or any follow-up information either.

I’m getting more and more frustrated with the poor interaction between IG and PRT. I thought you guys were partners. But by the looks of it, either the left hand is not knowing what the right hand is doing, or both hands are not connected to the same brain. PRT 11.x has been out for quite some time…. Just saying…. and yes, I raised that question too… Several months ago and just a few days ago.

So I’m trying to establish if this is IG or PRT. I would like to know what PRT has to say about this – is the FX volume missing because of IG or PRT decision? It’s a yes or no.

Thanks.