Funny, I experienced the same issue GraHal mentioned about 2 weeks back where PRT would close a trade but it still showed as open on IG’s platform, only to dissapear after a refresh. I called IG about it, yet their only advice was that it must be my hardware and I should just occasionally do a refresh of my screen.

Then regarding the lockup issue, I regularly experienced it on my old Laptop running Win7 along with an i7 and 8GB RAM connected via a 4G connection.

Then after I upgraded my laptop in December to the latest Dell Latitude with 16GB DDR4 RAM, and a top of the range i7 7820HQ running on the latest Windows 10 build I am still experiencing the lockup issue.

I am also now connected via a new fibre internet connection and with a completely new IG account, and I am still occasionally experiencing the PRT Lockup issue.

Maybe I should install screen recording software and document the lockup. Because the only thing that PRT seems to do is request a Technical Report, yet nothing seems to come of it?

As a Systems Analyst I wish I could be a fly on the wall of their development teams office in order to see what is (or isn’t) going on there.