Forums › ProRealTime English forum › ProRealTime platform support › huge spike in Dow › Reply To: huge spike in Dow
08/22/2018 at 8:13 AM
#78738
IG responded with
“Kindly note that we have been experiencing some pricing issues for the Indices on the demo accounts for the last couple of days. This could have been the reason why you’re seeing these incorrect spikes in the charts too.
Our IT team is currently still investigating and are looking to get this resolved as soon as possible. We seek your patience and understanding on this matter.”
I wish they would send an email or something to warn people there are issues. A lot of time is wasted head-scratching otherwise!