@vonasi I started this topic and @seb asked for a clarification.
In regards to your comment.
On the other hand you were given notice that you needed to stop and restart the system and even though it should not have been effected by the time issue (according to you) there must have been a point between 28 October 2016 and now when it did not have a trade on the market or could have been stopped while in profit. It may not be the cause of the recent issue but does give a nice potential get out clause for a good lawyer!
- The system was manually stopped after the erroneous trade back in November 2016 to prevent further loss.
- I can confirm it was a PRT platform error.
- The comment that it should not have been affected wasn’t just according to me, it was according to IG (as an aside look a this recent post I made with an error).
- I was given less than 24 hours notice to stop the system (IG’s fault) while it was in a loss – is that enough time to inform me in your opinion?
@Vonasi, with respect if you’re going to comment please take the time to read the post a little more carefully and who started it and then who made a follow up post.
