10.3 loads less data than 10.2 and 10.1 with IG

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Viewing 15 posts - 1 through 15 (of 15 total)
  • 02/18/2019 at 7:32 PM #91677
    mancunian

    I recently migrated to PRT 10.3 with IG but I notice that the tick charts on shares DFB do not hold a full days data and so when trying to build inidcators referencing previous days they do not work!  The data only loads about 2/3 of the day depending on the share.

    It appears that the lowest timeframe is 5 minutes for referencing data from previous days.

    I work with 25 unit charts and loading 1000 units  just produces junk data

    10.2 and 10.1 used to load many more ticks

     

    Any ideas on how to load more data into tick charts on 10.3 please else I ll have to go back to 10.2

     

    Thanks in advance

    02/18/2019 at 9:26 PM #91689
    David

    Try contacting IG with this support request.

    02/18/2019 at 9:46 PM #91690
    mancunian

    Thanks I ll give them a shout although PRT support feels weak at IG.

    I suspect it is a sneaky way of cutting storage requirements on servers by restricting how much tick data can be loaded but I may be wrong.

    02/19/2019 at 8:55 AM #91712
    Nicolas

    Why not loading more units than 1000?

    02/19/2019 at 8:56 AM #91713
    David

    Personally I wouldn’t trade on Tick data with IG-PRT. If you want to trade Tick you should use another platform and maybe another broker. Search the IG API and I think you might find some limits about data.

    02/19/2019 at 9:06 AM #91714
    Nicolas

    Tick charts are built with the ticks sent by the broker, they will be different from a broker to another, that’s how it works.

    I’m used to program for other platforms and I ensure you that tick-charts available through PRT are very good. I’ve seen many other tick-charts examples made of other brokers that aggregate ticks and lead to poor reliable candlesticks formation.. I’m talking from my own experience, you can count on the reliability of the PRT tick-charts.

    02/19/2019 at 9:13 AM #91716
    David

    Just to clarify my point its not the reliability or validity of PRT printing the tick data correctly (if IG sends it – I’m confident PRT will print it), I question the reliability of data that is or isn’t being sent by IG especially on the demo accounts.

    02/19/2019 at 11:52 AM #91743
    mancunian

    Just to clarify PRT 10.3 with IG only appears to load a limited amount of data (approx 5 hours or so) on all time frames up to 5 minutes (e.g. tick 1 minute 3 minutes etc)

     

    This means that once the market has been open maybe 4 or 5 hours all inidcators which refer to the start of the day or previous days do not work or disappear. eg open of the day or close yesterday

    This does not happen with 10.2 and didnt with 10.1 and appears to be a major bug/limitation.

    You can select the oprion on charts to load more units so  data and inidcators are plotted but they are wrong.

    Anybody else noticed this?

     

     

     

    02/19/2019 at 5:21 PM #91764
    Nicolas

    I’m not with IG so I can’t tell, but could you give us some shares tickers/names for testing? How many ticks per bar?

    02/19/2019 at 5:49 PM #91766
    mancunian

    Hi Nicolas,

    just try any FTSE 100 share eg RIO Tinto and load it up on a 1 minute chart near the end of the day say 4pm and then try and scroll left to the start of the day and you will probably see the chart will only scroll back to about 11am.

    In this way you cannot see a whole day and small timeframes under 5 minutes.  This is just for PRT v10.3 as 10.2 is okay.

    Let me know how you get on with your charts please thank you.

     

     

     

     

    02/19/2019 at 5:51 PM #91768
    mancunian

    Also try adding an indicator=daily open and it will dissapear off your chart as the day progresses as the data is not there near as late afternoon approaches.

    02/20/2019 at 9:57 AM #91812
    Nicolas

    If I set the units to 100.000, I can go back to May 2018, on a 1-minute timeframe (picture attached).

    Again, I’m not with IG, so I encourage you to contact them, it is all about data history and not related to platform I guess.

    02/20/2019 at 11:12 AM #91817
    mancunian

    Hey Nicolas thank you.

     

    If you add an indicator = DOpen(1)  and look at it on a 1 minute chart today does it correctly plot the open price from yesterday please?

     

    My charts do not as they do not store data from yesterday at the 1 minute level and if I load up 100,000 units the DOpen(1) plotted today is the wrong value.

    02/20/2019 at 11:24 AM #91819
    Nicolas

    Yes it returns the good values = the daily opens from the previous days.

    02/20/2019 at 2:41 PM #91836
    mancunian

    Thank you for checking. I am investigating with IG.

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