Alert s not working properly

• 09/19/2024 at 6:59 AM #237798
  adrianj

  I have a few issues with Alerts:

  1. Custom Sound Alerts when set to “Only This Alert” changes the global setting to the Custom Alert
  2. MACD >= or <= Signal Line Alert settings change from MACD (6 20 10) – MACD   to   MACD (6 20 10) 1 – MACD. I am constantly changing them back to the original criteria.
  3. MACD Alerts as above are not being triggered correctly i.e. late by several candles

  

  adrianj

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  09/19/2024 at 7:28 PM #237840
  GraHal

  I was hoping somebody else may have answered so we could get some fresh insight on the Alerts problem … alas everybody else must be happy, else they nobody else uses Alerts??

  See the link below, nothing has changed from my perspective … Alerts set for RealTime do not sound the audible Alert in ReaTime, but on the open of the next bar. Alerts used to work in RealTime at the instant the price level (or whatever) was crossed (or whatever setting is used.

  https://www.prorealcode.com/topic/v12-odd-or-annoying-happenings/page/6/#post-236577

  I have emailed PRT direct about this problem. I will help if you also email PRT about your Alerts problem.

  If you use the email address below then you can add screenshots as this will help their understanding of your problem.

  support@prorealtime.com

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  Iván, adrianj

  

  GraHal

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  09/20/2024 at 2:40 AM #237852
  PeterSt

  GraHal wrote:

  I will help if you also email PRT about your Alerts problem.

  Hi  GraHal – small point of correction, just to protect your further life as a grandpa etc. :

  It will help if you also email PRT about your Alerts problem.

  🙂

   

  PS: Like I said recently : nothing gets solved anyway.

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  adrianj

  

  PeterSt

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  09/20/2024 at 3:11 AM #237853
  adrianj

  I reached out in this forum as PRT has not responded to my query, from early this month

  

  adrianj

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  09/20/2024 at 8:41 AM #237854
  Iván

  Hi! I'll try to relay this directly to support.

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  GraHal

  

  Iván

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  09/20/2024 at 9:13 AM #237857
  GraHal

  PeterSt wrote:

  It will help

  Thanks, I did notice my typo, but too late to correct … least it shows somebody reads my posts! 😉

  

  GraHal

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