Algos don’t want to start up in Auto Trading

• 04/24/2023 at 6:23 AM #213646
  JS

  Algos don’t want to start up in Auto Trading…

  I have been trying to start my algos in ProOrder Auto Trading (algos that have always worked) but every time the trading systems are stopped with the message:

  “This trading system takes too much time to start. Try restarting it, if the problem persists, please send an email to the support desk using the button below”…

  Does anyone else suffer from this too…?

  

  JS

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  04/24/2023 at 6:53 AM #213647
  JS

  I have tried several algos, but everything is refused with the same message…

  This problem started last Friday… very annoying.

  

  JS

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  04/24/2023 at 6:54 AM #213648
  Peter Dazeley

  I have had the same issue since yesterday. It has been raised withe IG helpdesk in AU a who have escalated to EU PRT support teams.

  Regards,

  Peter Dazeley.

  1 user thanked author for this post.

  JS

  

  Peter Dazeley

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  04/24/2023 at 7:46 AM #213649
  sana1977

  I have had the same issue since yesterday. I have sent the report.

  1 user thanked author for this post.

  JS

  

  sana1977

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  04/24/2023 at 8:36 AM #213650
  KumoNoJuzza

  I am experiencing the same issue. The ones that are running are fine but I cannot restart the ones I have stopped.

  

  KumoNoJuzza

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  04/24/2023 at 8:39 AM #213651
  sana1977

  It is resolved now. Thanks, PRT support team.

  2 users thanked author for this post.

  GraHal, KumoNoJuzza

  

  sana1977

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