Annoying sound without anything activated?

Forums ProRealTime English forum ProRealTime platform support Annoying sound without anything activated?

Viewing 5 posts - 1 through 5 (of 5 total)
  • #224063

    Hello,

    I have everything unchecked in Prorealtime “Notifications and Sounds” except for Alerts on Graphics but there is an annoying sound (like a thunderbolt) that has no relation with any Alert I have on the graphics. It is unrelated and I don´t know where it is comming from. Any possible idea? It is doing this sound like several times in 1 hour. I don´t know why.

     

    Thank in advance.

    #224064

    Have you checked Main Menu > Display > Alert Status to see if you have an Alert from way back that has not been deleted etc?

     

    1 user thanked author for this post.
    #224065

    Have you checked Main Menu > Display > Alert Status to see if you have an Alert from way back that has not been deleted etc?

    I have several alerts activated but the sound I am getting is different from the sounds of the alerts. Does the Proscreener make a sound if I have it opened on Prorealtime? If yes, how can I deactivate the sounds in the Proscreener?

    #224073

    Hello, in “notifications and sounds”, perhaps you have unchecked only items from the first “general” tab, not the 2nd tab “trading” next to “general”? (orders executions and status changes…)

    #224088

    If yes, how can I deactivate the sounds in the Proscreener?

    Yes it’s the screener each time it runs … it is a weird sound as you describe.

    Put Screener in the Settings search box and you will see it … you can turn it off.

Viewing 5 posts - 1 through 5 (of 5 total)

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