Associate trigger disfunction??
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- This topic has 7 replies, 4 voices, and was last updated 5 years ago by Pleidian.
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03/16/2017 at 4:56 AM #28729
Can anyone tell me why the associate trigger function automatically reverts to just an alert when set as an entry and exit mechanism? Its proving to be extremely unreliable. Any suggestions how to fix it or is it just a system glitch?
Pleidian
03/16/2017 at 2:54 PM #2876103/17/2017 at 4:40 AM #2882503/30/2017 at 3:19 AM #3026203/30/2017 at 8:37 PM #3041103/30/2017 at 10:19 PM #30425An Order associated with an Alert is stored locally on your PC and so if you lose connection / switch off at night etc then the Order detail is lost.
It is not a bug / something that needs fixing as such because it is working as intended.
I know this because I queried it with PRT over 12 months ago.
Alert detail is stored remotely. A proposal to PRT to also store associated Order detail remotely may be considered by PRT?
GraHal
1 user thanked author for this post.
06/06/2017 at 11:53 AM #37601Just discovered that if you adjust the settings on your computer so it never shuts down ( in system preferences in Apple) the associate trigger function with work 24/7.. Problem solved!
1 user thanked author for this post.
09/30/2019 at 5:30 AM #108841Discovered that IG shut down their severs at 11.30pm AES time everyday and that deletes all associate triggers. Funny how the alerts remain but the associate triggers are deleted every day!!!
1 user thanked author for this post.
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