Automatic trading is not authorized for this instrument

• 01/14/2025 at 2:25 PM #242547
  Mike

  I’m experiencing an issue where I receive the error message “Automatic trading is not authorized for this instrument” for all stocks and ETFs I try to trade. Since this occurs across all instruments, it doesn’t appear to be limited to specific markets or products. With the Demo account I am able to execute Automatic Trading strategies. I have this issue only in Live account. In IG settings I have enabled ProOrder trading. Can someone help me resolve this issue? Thank you.

  

  Mike

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  01/14/2025 at 3:12 PM #242550
  Iván

  The best way to proceed is to contact customer support so they can check if you have the option to operate in real time with automatic trading activated. You need the “Pro-AMF” rating.

  

  Iván

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  01/14/2025 at 4:40 PM #242555
  Mike

  Hello Iván, Thanks for your response. I have already checked with IG customer support. They said that automatic trading is already activated and everything looks from their end. They were however not sure if the problem could be in ProRealTime. That is why I wanted to check with experienced people who already have a working setup. Maybe I am not aware of some precondition that needs to be satisfied for authorizing instruments for Automatic trading. I hope someone is able to give some hints.

  Btw, How can I verify if I have a “Pro-AMF” rating?

  Thank you.

  

  Mike

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  01/14/2025 at 5:13 PM #242568
  GraHal

  Mike wrote:

  I have enabled ProOrder trading. Can someone help me resolve this issue?

  Check that you have enabled Live Account Automatic Trading as shown at yellow arrowhead on attached (yours will be CFD Account, not Spread Bet)

  1 user thanked author for this post.

  Mike

  

  GraHal

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  01/14/2025 at 5:17 PM #242570
  Iván

  Sorry, PRO-AMF is only for accounts with Interactive Brokers.
  If Grahal suggestion doesn’t solve the problem then open a console from the PRT platform.

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  Mike

  

  Iván

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  01/14/2025 at 5:17 PM #242572
  Mike

  Hello GraHal,

  Thank you for your response. Yes, for my CFD account, Live Account Automatic Trading is enabled. That is why I am unsure what the problem is.

  BR,

  Mike

  

  Mike

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  01/14/2025 at 5:19 PM #242573
  Mike

  Yes, I have raised a ticket under Technical Support. I hope they will be able to resolve this issue. Thank you!

  

  Mike

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  01/14/2025 at 5:19 PM #242574
  Iván

  Please do not duplicate posts in other languages.
  I have deleted the post in the German forum so as not to have it duplicated.

  

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  01/14/2025 at 5:38 PM #242578
  Mike

  Ah okay. Didn’t know that was not allowed. Thought to reach out to German speakers as well. Anyway, thanks for the hint!

  

  Mike

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  01/15/2025 at 10:48 AM #242601
  GraHal

  Has your Live Account never worked?

  Have you funded your Live Account?

  

  GraHal

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  01/15/2025 at 10:53 AM #242603
  Mike

  Has your Live Account never worked? – Yes, my demo account worked without issues. Problem is only in my live account from the beginning. I just keep getting this error message when I try to start an automatic strategy in ProOrder: “Automatic trading is not authorized for this instrument”.

  Have you funded your Live Account? – Yes, I first tested everything in my demo account – it worked. Then I added funds in my live account and tried. But I cannot start an automatic strategy in ProOrder.

  

  Mike

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  01/15/2025 at 11:02 AM #242606
  GraHal

  Does your Live Account work or not work on the DAX?

  

  GraHal

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