Automatic trading is not authorized for this instrument

• 01/15/2025 at 11:56 AM #242614
  GraHal

  Please can you confirm that Automatic Trading on your Live Account does not work on DAX with position size = 1?

  

  GraHal

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  01/15/2025 at 12:37 PM #242621
  Mike

  Yes, I can confirm this, I am not even able to click on “Prepare for automatic Trading” because of this error. Please see the screenshot.

  

  Mike

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  01/15/2025 at 12:52 PM #242623
  GraHal

  But you are trying on SAP AG (DE), what happens when you try on DAX / Germany 40?

  

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  01/15/2025 at 1:17 PM #242625
  Mike

  Now I see what you mean. For indices I don’t get this error. Only for Shares I have this problem. Please see the screenshot.

  

  Mike

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  01/15/2025 at 1:43 PM #242627
  GraHal

  Now we have established a baseline (i.e. you can trade with Algo on DAX) I tried a few big name companies – Apple, BASF, Google and Airbus and I get the same message that you get, but only with a code from MarketPlace!

  Error message is saying that I cannot trade automatically because the code is not accessible.

  I tried the same gig on Airbus with one of my own Algos and it worked fine!

  So next question has to be … is the Algo(s) you are having trouble with from MarketPlace?

  1 user thanked author for this post.

  Mike

  

  GraHal

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  01/15/2025 at 1:47 PM #242628
  Mike

  Yes, it’s a good start! Thanks to you!

  No, its not from MarketPlace. I have my own strategy.

  Now I am wondering if I can really do auto trade for Shares. Though, the IG customer services guy told me I can and it is activated.

  

  Mike

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  01/15/2025 at 1:49 PM #242629
  GraHal

  Try starting your Algo on Airbus as mine worked on Airbus (EAD) so we may as well be testing on same share.

   

  

  GraHal

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  01/15/2025 at 2:11 PM #242632
  Mike

  Doesn’t seem to work on any share (including Airbus). btw, do you also use IG?

  @all: I would be interested to know from people who use IG with ProRealTime if they are able to do Auto Trading for Shares. If anyone is able to confirm this it would be great.

  

  Mike

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  01/15/2025 at 2:16 PM #242634
  GraHal

  Yes I am with IG, but I do use spreadbet as opposed to CFD’s which you are using.

  Maybe @phoentz will be along soon to add his experience to this mystery?

  

  GraHal

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  01/15/2025 at 2:44 PM #242635
  Mike

  Oh okay, good to know. Unfortunately I am not into spreadbets. So I cannot really try that. Would be great if someone who does “Shares” using CFD can confirm that it works with IG.

  

  Mike

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  01/19/2025 at 11:27 AM #242805
  Mike

  Hello All, thank you very much for your inputs.

  I have received the real root cause of this issue.

  Issue lies in that fact that the market is a MTF behind the scene, Hence  ProOrder is disabled for those instruments on live accounts.

  It is possible to trade once we enable the data feeds by going to MY IG > SETTINGS > DATA FEEDS.

  I hope this information is useful for people who face this issue in the future.

  Cheers!

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  Iván, GraHal

  

  Mike

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