AutoTrading List – System Result Anomaly

Forums › ProRealTime English forum › ProRealTime platform support › AutoTrading List – System Result Anomaly

Viewing 15 posts - 1 through 15 (of 28 total)
1 2
  • 10/04/2018 at 12:12 PM #81902
    GraHal

    Just going through my Systems on the AutoTrading screen … at times it’s as if a gremlin / a fairy has got in there and has changed the figures!?

    How can I have the overall System gain of £12, 350 when the average for each of 53 Trades is a £4.72 Loss!?

    10/04/2018 at 2:27 PM #81926
    random45689

    Hi GraHal – yup just had the same thing – half a dozen strategies stuck in ‘stopping’ mode and a bunch of others that had stopped due to the dreaded ‘could not confirm the status of the last order’ but were reporting 10’s of 1000’s of £’s loss/gain whereas in fact was more like +/-70p…

    Contacted IG chat support to ask if I had ‘broken’ PRT with my strategies or there was a known issue and they confirmed it is a known issue/I might be experiencing manual trades being placed (I wasn’t that I am aware of)/their techs are working on it/have a nice day!

    …

    10/04/2018 at 2:55 PM #81933
    GraHal
    MaxT wrote:

    I might be experiencing manual trades being placed

    Many thanks for the update Max, I’ve gone past phoning as it gets me / leaves me  annoyed if I get no joy.

    I often check for orphan / phantom manual trades using the Open Orders List and I haven’t got any either.

    It’s as if the gremlins are throwing that many Issues at us on the Demo Platform that we will have no confidence whatsoever to move forward to Live Trading with Auto-Systems … which of course is NOT what IG need at all with IG  profits dropping etc?

    10/04/2018 at 4:42 PM #81942
    random45689

    Yeh the age old issue eh and it is frustrating when I see in the threads here an ITF/PRT moderator post the canned response about how to submit a technical report as if we don’t already know (yes for the benefit of others I know I know but really it comes across as almost insulting one’s intelligence and not paying any attention to what is actually being said) talking of which I submitted a tech report for a strategy I have running that has no stop loss order – only exit is a limit order if the trade gains 0.1 pip (yup crazy but all part of the masterplan 😉 – guess what… every 7th or 8th trade it is entering and exiting a trade within the same second or within a few seconds of each other (yes I am still all about the 1 second TF for my experiments and my hunch is that this is connected to the ‘another order is in process’ message/issue) – I get a very quick response from IG that they can see my code and that it has a stop loss and that blah blah trade lost X amount… ummmm no there is no stop loss in the code and that X amount losing trade is not from this strategy – long story short and several emails later turns out they were looking at the wrong strategy and finally forwarded it onto ITF – when I might hear anything back is anyone’s guess of course and with what is going on with the demo PRT at the mo (unusable for me since last couple of hours) I feel the pain they must be going through and wish them the very best of luck getting it sorted out/am happy to stand at the back of the queue for sure but this IG piggy in the middle (whilst I appreciate why it is most probably necessary) just adds to the frustration

    Bit surprised to hear you’ve yet to try out anything live (please don’t make that out to be anything bad just saying) but totally understand why you wouldn’t want too – most of my strategies are of the smallest possible trade size potential gain/loss so haven’t been too worried about giving them a go and whilst things seem better in the live environment still came up against similar probs as in the demo from time to time (before shutting the strategy down as an obvious path to financial ruin! 😉

    And yeh IG’s taken a bit of a nose dive last week or so eh… (knew I shouldn’t have bought those…)

    1 user thanked author for this post.
    avatar GraHal
    10/05/2018 at 7:59 PM #82121
    GraHal

    I submitted a Tech Report for another System showing an even bigger anomaly (than in my OP)  … see row 2 /  ID 001 here

    Technical Report  – Joint Log

    10/13/2018 at 3:54 PM #82700
    GraHal

    Update …

    IG replied on 8 Oct 18, seems that  … although the date on the System I advised them about states 19 Apr 18 … IG are saying that the accumulated profit dates back to 19 Apr 17.

    Glad I wrote above as I now see that they have almost certainly made a typo  as both say 17 Apr and they just typed 17 instead of 18?

    So my conclusion is that IG do not acknowledge that there is any Issue as described in this Thread!? So it seems the only way to solve the nonsense Profit showing on several of my Systems is to Stop System, Copy the Code into Code Backtest and then start it again in Demo Auto-Trading and so lose all the Performance History!? (actually I put a note re History in the Notes section, but unfortunately you can’t see this anyway in the Auto-Trading window! )

    Oh well, this pushes Live Trading even further away for me!

    Here is the full answer from IG

    The profit showing as £24.7K should be a representation of the profit/loss of this strategy since the first time you used it (appears to have been 19-Apr-2017). You would need to delete it and re-create the Strategy to remove this balance as stopping and starting will continue to add P/L to this total.
    I suggest copying the current code and pasting this into a new one.

    10/13/2018 at 5:14 PM #82710
    Vonasi
    GraHal wrote:

    Oh well, this pushes Live Trading even further away for me!

    Here is the full answer from IG

    The profit showing as £24.7K should be a representation of the profit/loss of this strategy since the first time you used it (appears to have been 19-Apr-2017). You would need to delete it and re-create the Strategy to remove this balance as stopping and starting will continue to add P/L to this total. I suggest copying the current code and pasting this into a new one.

    Meaningful forward testing since the IG server crash on Aug 9th has been non existent for end of day strategies and now it seems also for your strategies too. That is over two months of zero forward testing for me. I still do not understand why IG do not put equal importance on demo as they do to live – as an accurate demo platform will do wonders for getting trades moved from demo to live as quickly as possible. I fear that with the reduced profits since the ESMA changes that increased importance on demo is now unfortunately even less likely to happen. It is an ever decreasing spiral in the wrong direction.

    10/13/2018 at 8:44 PM #82717
    GraHal
    Vonasi wrote:

    I still do not understand why IG do not put equal importance on demo as they do to live

    I reckon they’ve not woken up to the fact that auto-trading is here to stay and forward testing auto-systems on a reliable / with integrity Platform is essential?

    Maybe years ago the Demo Platform was so traders could get familiar with how to place manual trades and that notion still dominates? IG’s own Demo Platform doesn’t allow auto-trading so there’s a dichotomy that needs two different approaches (but clearly there isn’t!)?

    It may take a change in leadership at very high levels before anything better filters down to us?

    10/14/2018 at 2:02 PM #82739
    GraHal

    Decided I couldn’t leave it at that so I’ve sent in below to IG … hopefully they will get PRT  on the case?

    Hello
    You say … profit showing as £24.7K should be a representation of the profit/loss of this strategy since the first time you used it  …  I agree but it is NOT.
    Look attached for the profit / loss since the first time I used it … the correct profit is £423 + current trade (currently £229) as you can clearly see this does NOT amount to £24.7K.
    I have other examples also of the same error / anomaly … clearly something has gone wrong!
    Are you saying that I have to fix it myself by finding a work around?
    Also if you don’t investigate the source of the error and do something to make sure it does not happen again then surely it will!
    Thanks & Regards
    1 user thanked author for this post.
    10/15/2018 at 7:38 PM #82816
    GraHal

    Update /  Latest from IG below (glad I persevered! 🙂 )

    Apologies for my colleague not understanding your issue.
    I have raised your issue directly to ProRealTime under the reference 9490 and will keep you updated with their investigation.

    Thank you for your patience in the meantime, it is a minor issue present in demo so will be a lower priority.

     

    10/15/2018 at 9:36 PM #82825
    Vonasi
    GraHal wrote:

    it is a minor issue present in demo so will be a lower priority.

    …and there is the get out clause. Very important to you but low priority to them. Whatever happened to ‘the customer is always right’?

    1 user thanked author for this post.
    10/21/2018 at 10:57 PM #83293
    GraHal

    This affects more Systems than I thought!

    I / we cannot trust any Performance figures showing on the Auto-Trading System List.

    We need to click on Performance and check the Detailed Report for each System!

    See attached … MINUS £845.20 on the Auto-Trading System List and PLUS £659.20 showing on the Detailed Report.

    10/22/2018 at 2:30 PM #83338
    random45689

    Hi GraHal – did you close/open the ProOrder Trading window yeh/you know about that? But yeh for sure there are some odd things going on and yes agree cannot rely on it (which… well… is kind of infuriating when the whole idea is to be able to see what strategies are working!)

    I can live (as Vonasi also stated in the other post about this issue) with closing and opening but more concerning is that in the second video I did there were trades that were recorded in the detailed report at the beginning of the test that were no longer there when I checked the detailed report later on (as well as the total mess up of them in the meantime which yes was down to not having closed/open but is it also dropping trades from the report?!? which would make the forward testing all but useless obviously….)

    10/22/2018 at 3:00 PM #83339
    GraHal
    MaxT wrote:

    did you close/open the ProOrder Trading window

    Yes I did.
    I agree … Forward testing feels like a joke / almost a wast of time?

    I can’t wait for Version 11 … any forecast yet for at least the Demo v 11.0 @Nicolas?

    10/23/2018 at 9:34 AM #83380
    GraHal

    This one is a loser / dead duck before it even gets off the starting grid / makes it first flight!

    ZERO trades but it is losing MINUS £1295.20 already!!!!!!!!!!!!!!!!

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 28 total)
1 2

Find exclusive trading pro-tools on ProRealCode Marketplace

Similar topics:
is there a way to put system a on hold if system b is ion the market?

Create your free account now and post your request to benefit from the help of the community
Register or Login