Cannot display NYSE stocks

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Viewing 14 posts - 16 through 29 (of 29 total)
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  • 11/19/2019 at 9:31 PM #113165
    GraHal

    Weirder and weirder! 🙁

    We can’t argue with the IG response … seems new customers would only get US data feed in a Live account?  Cost I guess … IG are making savings??

    What does anybody else get on the Settings menu so we can compare with mine and assafn?

    PS

    Did you complete the IG multi choice questionnaire??

    11/20/2019 at 10:11 AM #113196
    assafn
    GraHal wrote:

    Did you complete the IG multi choice questionnaire??

    You mean the screen shot you shared earlier?

    I don’t have that screen because of the reduced menu, remember?

    If you meant something else – pls share the screen shot.

    Thanks again for both of you @GraHal and @nicolas

    11/20/2019 at 10:21 AM #113199
    GraHal
    assafn wrote:

    If you meant something else

    Yeah deffo … new IG Accounts have to complete a multi-choice questionnaire on trading .. it is to assess your knowledge, I guess too gauge ow much hand holding you may need in the first few weeks / months.

    Best make sure you get most questions correct elese they may be phoning you up asking how are you doing etc?

    You should see a link to click on the IG login screen or somewhere under your Account details.

    I think this is why you have limited settings and can only see ‘Share Dealing data’??

    PS

    There you go … attached

    PPS

    Mods, please can you delete the pic showing Account numbers … better safe than sorry.

     

    11/20/2019 at 11:00 AM #113202
    JC_Bywan

    Done

    1 user thanked author for this post.
    avatar GraHal
    11/20/2019 at 11:43 AM #113218
    assafn

    @GraHal

    I searched everywhere and found nothing.

    The attached jpg is the closest I got.

    BTW, if we won’t find a solution to this problem –

    is there a similar option of opening an IB demo account and using it with the PRT platform?

    11/20/2019 at 1:56 PM #113229
    GraHal
    assafn wrote:

    is there a similar option of opening an IB demo account and using it with the PRT platform?

    I thought you said you had an IB Account??  You can only manual trade on an IB Account is my understanding?

    Is the IG Account you are displaying screen shots from an old one you have had opened for ages / 18 months +??

    Or is it a  new IG Account you opened (in the last week or so?) to try and get NYSE data and run Algos etc??

     

    11/20/2019 at 2:32 PM #113237
    assafn

    It’s an account from about a week ago. I opened it to try auto trading.

    11/20/2019 at 2:37 PM #113238
    GraHal

    Try same url as on my pic attached … i.e. click on your Dashboard, what do you see??

    11/20/2019 at 2:49 PM #113240
    GraHal

    I’ll have to slow down … Mods please could you delete the image with name  on it?

    Here’s same image with name obliterated!

    Many Thanks

    11/20/2019 at 3:02 PM #113246
    JC_Bywan

    Done

    1 user thanked author for this post.
    avatar GraHal
    11/20/2019 at 8:28 PM #113259
    assafn

    I attached the screen shot

    11/20/2019 at 9:19 PM #113263
    GraHal

    All I can say is that maybe IG have changed Account opening procedures in the last 6 weeks or so?

    Maybe the multi choice questions pop up when you try to open a Live Account?

    So we are back to square 1!? 🙁

    Well not really are we … because IG told you that you would not see NYSE data on a Demo Account.

    So are you all good now then or what is the outstanding problem?

    11/20/2019 at 9:36 PM #113265
    assafn

    😕

     

    11/25/2019 at 4:51 PM #113568
    Elodie

    Hi Mr. Assafn,

    According to IG’s answer, they are not offering US data feeds on a demo account.

    Don’t hesitate to contact them by email if you have any question.

    Thank you,

    Kind regards,

    Elodie from ProRealTime

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