CAN’T FIND AUTOMATED TRADING

• 12/16/2023 at 9:49 AM #225309
  steynpj

  I can’t find automated trading on the new platform.

  Any advice?

  

  steynpj

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  12/16/2023 at 10:01 AM #225311
  GraHal

  I concur … update to v12 dated 15 Dec 23 has AutoTrading not available under Trading > AutoTrading.

  

  GraHal

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  12/16/2023 at 10:48 AM #225314
  fifi743

  yes, the button has disappeared, but if you add an algo the window opens.

  1 user thanked author for this post.

  jmf125

  

  fifi743

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  12/16/2023 at 12:59 PM #225327
  Batty

  Same, here, just happened today. Surely this is not intended?

  

  Batty

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  12/16/2023 at 4:26 PM #225344
  robertogozzi

  It’s happening with IG, as PRT is working as usual.

  I don’t thing it’s intended, unless they have to temporarily disable it due to some maintenance.

  fifi743‘s suggestion works, though 🙂

   

   

  1 user thanked author for this post.

  Batty

  

  robertogozzi

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  12/18/2023 at 11:31 AM #225377
  phoentzs

  My autotrading has also disappeared! Where can I find the button to open the window again?
  The trick of starting a new system doesn’t work for me. It tells me that 150 systems are started and no new one can be added. Which is also true. So how do I get the window open again?

  

  phoentzs

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  12/18/2023 at 11:40 AM #225378
  phoentzs

  Ahhh… when closing the platform there is a button “View running systems”. That’s it. But it shouldn’t be the case that such serious things happen on a platform where money is at stake!

  

  phoentzs

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  12/18/2023 at 12:27 PM #225380
  Batty

  I opened a case on it with Support and they have confirmed it is specific to IG v12 … they are looking into it

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  Distincttacos, GraHal

  

  Batty

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  12/18/2023 at 3:16 PM #225390
  Distincttacos

  Same issue, I just restarted the application, and the button is back (live & demo).The shortcut alone had to be reconfigured.

  

  Distincttacos

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