Can’t Find Cancelled/Rejected Tab for Stopped System

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  • #164932 quote
    charleskyriakou
    Participant
    Junior

    Hi there,

    I have a new system that was stopped on its first order attempt. The warning icon in pro-order instructed me to go the the order list and click on the “Cancelled/Rejected” tab and click on the warning icon next to the rejected order to see the reason why the order stop, resulted in the system being stopped. However, having gone to the order list, there are no orders listed (cancelled or otherwise) and I cannot see a “Cancelled/Rejected” tab. So I still don’t know why an order was rejected or why the system got stopped. Any advice appreciated.

    Thanks,

    Charles

    #164937 quote
    GraHal
    Participant
    Master

    Are you looking as attached?

    charleskyriakou thanked this post
    #164952 quote
    charleskyriakou
    Participant
    Junior

    Ah, I was looking in a different place. Thanks for that, GraHal!

    GraHal thanked this post
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Can’t Find Cancelled/Rejected Tab for Stopped System


ProOrder support

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This topic contains 2 replies,
has 2 voices, and was last updated by charleskyriakou
4 years, 10 months ago.

Topic Details
Forum: ProOrder support
Language: English
Started: 03/22/2021
Status: Active
Attachments: 1 files
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