Can’t Find Cancelled/Rejected Tab for Stopped System

Forums ProRealTime English forum ProOrder support Can’t Find Cancelled/Rejected Tab for Stopped System

Viewing 3 posts - 1 through 3 (of 3 total)
  • #164932

    Hi there,

    I have a new system that was stopped on its first order attempt. The warning icon in pro-order instructed me to go the the order list and click on the “Cancelled/Rejected” tab and click on the warning icon next to the rejected order to see the reason why the order stop, resulted in the system being stopped. However, having gone to the order list, there are no orders listed (cancelled or otherwise) and I cannot see a “Cancelled/Rejected” tab. So I still don’t know why an order was rejected or why the system got stopped. Any advice appreciated.

    Thanks,

    Charles

    #164937

    Are you looking as attached?

    1 user thanked author for this post.
    #164952

    Ah, I was looking in a different place. Thanks for that, GraHal!

    1 user thanked author for this post.
Viewing 3 posts - 1 through 3 (of 3 total)

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