Hi Fes, just an idea, don’t shoot the messenger 🙂
I know you will be well p***ed off with IG / PRT (I’ve been there, e.g. loads time wasted over the 0 bars Issue) but – if you haven’t already (?) – email IG asking is there a setting or an Auto-way to record the Open level etc. Say why you need it.
Ask – in the same email – if there is no setting then can this be put forward to PRT as a improvement for the next Version.
You may – as I did – get even more p***ed off for a while because IG operate a useless system for ‘monitoring of your submitted issues’ (users can’t see progress! doh to IG!) but then months later, hopefully, you will get an email (like I have a few times) from IG saying thank you for your suggestion, we are pleased to inform you … etc.
If you email IG, then you have some closure on the Issue and you can move forward? Otherwise I can see you looking around at other Platforms and we don’t want to lose you!
Cheers
GraHal