Do you guys get this same Warning Message

• 03/06/2025 at 1:29 AM #244698
  shiv55

  Hi, Guyes

  I know this might not be the proper place to ask this but since you all are prorealtime community so i’m asking -I just wanted to know that do you guys gets the same warning message while subscribing for the prorealtime platform  services Here is the warning message-

  “Warning, please read before you continue

  During the validation of your payment, the amount of the operation will be indicated at the maximum allowed: €900.00.

  This is NOT the amount ProRealTime will debit every month.

  ProRealTime will only debit your bank account for your actual monthly subscription amount (including additional prorate amounts for adding extra markets or services you ordered during the previous month.”

  -by the way i have talked with customer  care i  just wanted to know from you all that  it is ok to rely solely on prorealtime that they will charge only subscription amount not 900 Euro .Because i’m getting the message from my payment bank also that if i permit this transaction then €900  will be charged while prorealtime saying only subscription cost(which is  €29 ) ,So i’m confused –
  Thanks

  

  shiv55

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  03/06/2025 at 12:26 PM #244720
  JS

  Never saw that message but many online services request an authorization limit from the bank that’s higher than the actual charge to ensure future additional purchases (like extra data feeds, markets, or add-ons) can be processed without needing new authorizations.

  Your bank is simply showing the maximum potential authorization, but ProRealTime will only charge the actual amount due…

  2 users thanked author for this post.

  shiv55, Iván

  

  JS

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