End of Day data on Futures is not updating.

Mary · Mon, 24 Jul 2023 23:11:00 +0000

Hello, I noticed looking at End of Day Data on Futures seems to not be updating. below is a snapshot of ESXXXX You can see that the final candle printed is from Friday July 21, 2023, the candle from yesterday, Sunday 23 to Monday 24th did not print and it is 7 pm New York time. Is there some adjustments that I can make in ProRealTime to fix this or does the End of Day Data is delayed by a lot like 24 hours? Can you please clarify. Thank you.

This topic has 1 reply, 2 voices, and was last updated 1 year ago by RafaelN.

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07/25/2023 at 12:11 AM #218106

Mary

Hello,

I noticed looking at End of Day Data on Futures seems to not be updating. below is a snapshot of ESXXXX

You can see that the final candle printed is from Friday July 21, 2023, the candle from yesterday, Sunday 23 to Monday 24th did not print and it is 7 pm New York time.

Is there some adjustments that I can make in ProRealTime to fix this or does the End of Day Data is delayed by a lot like 24 hours? Can you please clarify. Thank you.

Mary
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08/30/2023 at 10:11 AM #220044

RafaelN

Hello Mary, if you are still having this issue today, given that there could be several reasons for this the best way to determine what’s happening would be to send a technical report to your support team via Help > Technical report > Data.

RafaelN
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