IG PRT vs regular PRT

Forums › ProRealTime English forum › ProOrder support › IG PRT vs regular PRT

  • This topic has 17 replies, 10 voices, and was last updated 7 years ago by avatarDavid.
Viewing 15 posts - 1 through 15 (of 18 total)
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  • 12/07/2016 at 9:13 AM #17912
    Yngve

    Hi

    To be able to test further back in time, I’ve accuered regular PRT. But I trade through IG’s PRT.

    What do you guys suggest testing a strategy on when i us the PRT 10.3? Say if i want to test a strategy on the CAC40, should i use the index or the future? What should i do about spread? Add 2 points, since thats what will be the spread when I trade it on the IG account?

    Regards

    Yngve

    12/13/2016 at 8:35 PM #18479
    Cosmic1

    Hi, you bought real market PRT right? Are you testing strategies with indicators that rely on or that use out of hours data? Spread depends on whether your algos trade the real market hours only or include out of hours.

    Remember that IG has said that 10.3 should come in January and you can open an IG account via the PRT website to get 200k units of data.

    01/29/2017 at 9:11 PM #22996
    absent1980

    Guys,

    I don’t have any volume displayed for shares on IG spreadbetting account PRT 10.2, it is is only available for indicies. Does anyone know why? I also have free PRT account with daily charts where volume displayed for shares.

    Thanks

     

    01/29/2017 at 9:50 PM #22999
    Nicolas

    IG didn’t give Volumes information until recently and for a fewer instruments.

    Of course CFDs volumes are not the real centralized ones and only reflect the broker’s customers ones.

    01/31/2017 at 2:10 PM #23270
    David

    Cosmic1 can you point me to the  info about opening an IG account via the PRT website to get 200k units of data. This would help a lot. Many thanks.

    02/01/2017 at 12:53 AM #23362
    BC

    Hi David

    here u go.

    https://www.prorealcode.com/PRT-CFD-english/

     

    1 user thanked author for this post.
    avatar David
    02/01/2017 at 5:07 AM #23364
    David

    Bin you got me very excited.

    When you actually click through to open an account this offer is only open to residents of specific countries (which annoyingly isn’t stated by PRT) and thus I’m excluded from this offer. What a pain in the….

    02/01/2017 at 7:05 AM #23366
    BC

    oh what a pity, but I can find Singapore in list.

    02/01/2017 at 7:15 AM #23367
    David

    Yes, all countries are in the list but it’s only when you proceed a “pop-up” appears saying. No can do – you can only be a 2nd class citizen with PRT.

    I have emailed PRT to get a list of countries where it’s applicable.

    03/20/2017 at 1:38 PM #29164
    David

    I thought I would update you.

    I’ve managed to open a new account with PRT being the sponsor but to date my experience with support has been no support. It took over a month to get the  account open so I could deposit money but that was an IG issue. Finally after depositing money I turned on PRT and sadly only the Live account has the Premium version but the Demo is NOT Premium?

    So this means you have to develop code and back test in Live Premium and then move it to the Demo account to start testing in “RealTime” to see how it actually performs in “semi real market” versus the back tests. I asked IG to make the Demo account PRT Premium but they say they can’t. I asked the same question of PRT through the  Help window console and I had no contact from PRT for over a week. I called them today and it just went to voicemail because they were too busy dealing with other clients and suggested I email them which I had already done.

    Finally they got back to me and sadly the Premium is only in the Live account. How ridiculous no professional firm develops in a live environment. Everyone develops and tests in a non live “test” environment. Especially when PRT doesn’t execute somethings as it should with IG like Trailing Stops etc…. I email PRT stating this, so hopefully they will realise their flawed and illogical product service offering and change it.

    Nicolas you’ve done an amazing job building this community and no doubt you’ve brought PRT and IG a lot more customers. Maybe you can email them also raising this issue?

    03/20/2017 at 2:05 PM #29175
    GraHal

    Thank you for the Update David, I’m sorry to hear your bad experiences.

    My understanding is that the Premium version has more historical data and more options etc and is not a ‘beta version’ (no professional firm develops in a live environment)? Or am I misunderstanding you?

    Premium available in Live only may be a ‘commercial temptor’ … to get folks to go Live?  If so, when Live then premium should be available in Demo ALSO… poor show and confusing / frustrating otherwise … as you are finding.

    Best
    GraHal

    03/20/2017 at 3:13 PM #29188
    Henry

    Hi David.

    Contact IG and ask them to give you the account number of the “Demo mode” of your IG account sponsored by ProRealTime.
    Then give this number to the PRT support (support@prorealtime.com) and make sure to specify in your email that this number is the Demo one.

    Henry

    03/21/2017 at 8:22 AM #29258
    David

    Thanks for the suggestion Henry.

    I did exactly as you have suggested already stating the Live and Demo Account numbers (IG told me to do this), first I sent an email through the Help system (as per IG’s advice) and no response, then I sent an email to “support” – still no response then I sent an email to  “contact” and I finally got the response of: “Unfortunately we offer the premium version only for the live accounts but not for demo accounts.”

    So I assume you actually have the Demo running as Premium? But sadly I’m getting a different response from PRT.

    I’m not sure what’s more frustrating the fact that:

    1. This is taking way too long – and I should just focus on another platform
    2. I’ve not had even “average” support for this basic request
    3. IG and now you have told me it’s possible but PRT says no? Why the inconsistency?
    4. I have this feeling that PRT is not really serious about their product/service –

    I keep questioning the reliability and dependability of this situation.

    03/23/2017 at 4:28 PM #29641
    Henry

    Hi David,

    I have notified the ProRealTime support team. It just seems the person that replied to you was not aware this was possible.
    Can you please re-send them your “Demo mode” account number ?

    Henry

    1 user thanked author for this post.
    avatar David
    03/24/2017 at 12:46 AM #29723
    David

    Thanks Henry, I really appreciate your efforts in trying to help me.

    I have just re-sent an email to support and IG. I hope this is the last email I have to send to make this request happen.

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