Indicator error

• 12/08/2016 at 11:58 PM #18110
  BC

  I am IG PRT user and want found out the reasons behind why some indicator I download from this forum can’t work. (Screencap attached.)

  Not work example: Kuskus Starlight , DSS Bressert Scalper Improved, Laguerre ROC (Rate Of Change)

  Work example: Stochastic RSI, Volatility Cycle

  Thanks.

   

  

  BC

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  12/09/2016 at 9:59 AM #18125
  Nicolas

  I don’t read Chinese, so it’s quite difficult to know what is precisely the error here… You uploaded the same screenshot twice. I don’t see any syntax or particular error in the indicator code you mention. Did you try to launch a debug console with PRT already?

  

  Nicolas

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  12/09/2016 at 11:16 AM #18141
  BC

  Hi Nicolas

  Sorry, I can’t find any button switch to English.

  Pop up window contain two message, one at left center mean indicator error. one at left upper corner mean calculation.

  I can’t find debug console in user manual, how can I use this function?

  Thanks.

  

  BC

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  12/09/2016 at 11:35 AM #18147
  Nicolas

  You can launch the debug help console with CTRL+M.

  

  Nicolas

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  12/09/2016 at 12:36 PM #18155
  BC

  Hi Nicolas

  I try CTRL+M, nothing happen.

  

  BC

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  12/09/2016 at 2:51 PM #18159
  Nicolas

  or try to click the link into your help menu.

  

  Nicolas

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  12/09/2016 at 5:59 PM #18178
  BC

  My PRT help menu not contain technical support…is this the issue of the version? Mine is 10.1.

  

  BC

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  12/21/2016 at 12:00 AM #18896
  BC

  Hi Nicolas

  Just want to update you.

  I contacted IG helpdesk and feedback my issue to them, but no reply. (over one week)

  I also apply another IG account via Prorealtime which is English version, every indicator work perfect!

  1 user thanked author for this post.

  Nicolas

  

  BC

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