Interface buttons don’t always register a click

• 06/16/2024 at 11:33 AM #233923
  several

  Does anyone else have this issue? Sometimes, a button will not register a mouse click straight away and you have pause and hit it again once or twice. Mac OS.

   

  

  several

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  06/16/2024 at 1:17 PM #233940
  GraHal

  Which ‘button’ are you referring to?

  I have the problem you describe if I try and click on the cross against a manual trade to close it … sometimes it works first time, but other times I need 2 or 3 clicks to get it to close the trade and by that time I could my profit could be down 5 to 10 points or loss made bigger.

  It seems to me to be due to the centre of the cross not ‘snapping to the cursor’ as if I clck slightly off-centre then the trade closes but the off-centre  click are is not consistent?

  

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  06/16/2024 at 1:38 PM #233948
  several

  I put in a video in the other thread but here it is for clarity https://www.youtube.com/watch?v=Gx997aFT6tM . I can’t delete this thread. Maybe it’s just a general issue with the app where some buttons don’t respond to fast clicks or movements. Clicking on the chart to trade works great for me though.

  But I did notice some lags with other buttons in preferences.

   

   

  

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  06/17/2024 at 8:36 AM #233980
  Iván

  Hi,

  I’ve configured the graph exactly the same as you have in your video and I don’t have this problem.

  I’m running PRT on a PC not MAC.

   

  

  Iván

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  06/18/2024 at 3:45 AM #234017
  inverse

  Customers in the UK (and EU) should note who your ISP is – you could be a victim of a near-end packet loss that’s blending in with features in a way that ‘some’ of what you do is great for the most part but other things not so much (seen as being erratic at times). I see a bit of that in AUS but us APAC customers are a fair way out and suffer from submarine cable cuts all to regular lately that can knockon.

  EU comes in for a bit of ddos hammering as well, so something else to consider.

  If you tether your MAC to your mobile service provider and issues disappear it could be a starting point. Otherwise could be a platform interop feature that should be ticketed after doing due diligence.

  FWIW, I don’t blame everything on packet loss but when it’s there it can be a problem. Also make sure if you need firewall-av-exclusions for PRT you do what’s needed and be mindful of what IT-Finance offers by way of network ranges – advice. I kind of have a problem with excluding slabs of network-ranges because if you do it wrong you could expose yourself. I’m reasonably certain modern OS can allow you to choose outbound ‘connection rules’ as admin based on use etc so should be okay but we need to be careful. Then there’s AV that can go a bit bonkers, had Bitdefender do this a while back and necessitated a complete reinstallation to overcome insane amounts of CPU / Memory usage.

  Off the beaten path but could help with workflows.

   

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  GraHal

  

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