Issues with Late Notifications of Alerts

Forums ProRealTime English forum ProRealTime platform support Issues with Late Notifications of Alerts

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  • #196780

    I have set up several single time frame alerts which notify me too late, with a lag of up to 35 minutes.

    These alerts have been set up on the 3 minute timeframe and the setting for notification time frame has been tested on both ‘close of current bar’ and ‘Real time’ modes.

    Any ideas why this is the happening?

    J

    #197505

    Hello johnbenj, since this can be due to a wide number of factors the best way to determine what is causing this is to send ProRealTime a technical report from Help > Technical support.

Viewing 2 posts - 1 through 2 (of 2 total)

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