It is not possible to run ProRealTime without a CFD or Spread betting account

• 06/05/2024 at 3:09 PM #233543
  Franro

  As the topic says, I get the message “It is not possible to run ProRealTime without a CFD or Spread betting account” when I try to launch ProRealTime.

  Anyone else?

  

  Franro

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  06/05/2024 at 3:13 PM #233544
  Franro

  And it is happening on demo only.

  

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  06/05/2024 at 3:15 PM #233545
  GraHal

  When was last time you ran PRT?

  Might your Accounts have expired / closed due to inactivity?

   

  

  GraHal

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  06/05/2024 at 3:20 PM #233546
  Franro

  I ran it some hours ago. This is a bug has nothing to do specifically to my account as I got multiple demo accounts.

  

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  06/05/2024 at 3:23 PM #233547
  Franro

  I tried different browser aswell. It is possible to press “Open ProRealTime” the blue button on IG but then it comes to a whitescreen that shows this message.

  

  Franro

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  06/05/2024 at 3:31 PM #233549
  GraHal

  I just tried to open my CFD Account and I get same message as you quote above.

  Same message on SB Account also.

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  Franro

  

  GraHal

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  06/05/2024 at 3:35 PM #233550
  Franro

  I will message when it is fixed. I guess everyone are having the same issue, so I will just wait

  

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  06/05/2024 at 6:39 PM #233562
  Franro

  Seems to be working now

  2 users thanked author for this post.

  Iván, GraHal

  

  Franro

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