multiple alerts problem

• 02/25/2019 at 5:53 AM #92220
  sfiqbal

  Hi,

  I am having this issue for quite some time.

  Whenever i create a simple price alert on one time frame . ( like 5 mins chart) , the alert works

  Whenever i create multiple alerts like 2 alerts on the same timeframe and same pair , the alert becomes very unreliable and rarely works and stays silent even though the condition passes.

  usually when i create multiple alerts , there are like price alert and then second alert  is indicator crossover alert.

  It is very rare that alerts works when there are multiple alerts on a chart .

  I have missed trades many times due to this issue.  And I am a member of prorealtime service of more than 10 years .

   

   

   

  

  sfiqbal

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  02/25/2019 at 6:09 AM #92222
  sfiqbal

  Also just to add i do know that indicator alert can only be created when indicator is on the price chart .

   

  

  sfiqbal

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  02/25/2019 at 8:37 AM #92223
  sfiqbal

  I have again tested . The problem is not with the multiple alerts but with the alerts when indicator is involved.

  So , whenever the alert which involves the indicator that exists on the price chart / windows  then it is not consistent. sometimes it works and sometime not.

  

  sfiqbal

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  02/25/2019 at 1:14 PM #92255
  sfiqbal

  Please see the attachment.

   

  Even the price alert did not occured , the price did crossed 0.8694 and the alert is still in waiting status. its a 15 min timeframe

  this is very painful .

   

  Alerts , even just the price alerts only works if there is only one alert exist.

  As soon as i create 2nd alert the alert stops working.

  

  sfiqbal

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  03/12/2019 at 2:12 AM #93411
  Pleidian

  yes sfiqbil,,,, I’m having the exact same problem… today 2 instruments with multiple alerts did not trigger…this is a big problem for those that are seeking entry trigger confirmation.

  PRT can you test the alerts with multiple alerts please…they are hit and miss

  

  Pleidian

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  03/21/2019 at 12:19 AM #94225
  Pleidian

  another day another multiple alert does not trigger…defintely there is a problem with the alerts or this is a deliberate flaw to minimise opportunities to win.

  Today USD/CNH 1 hr timeframe . 80ema cross above 30 ema plus a price cross below a level……did not trigger……

  

  Pleidian

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  03/21/2019 at 9:32 AM #94246
  GraHal

  I haven’t slept well so forgive me if I am missing something already stated.

  Isn’t it true that Alerts only work when a PC is switched on?

  So are you leaving your PC switched on?

  

  GraHal

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  04/01/2019 at 7:57 AM #95149
  Pleidian

  Grahal, when you turn your PC on, if the alert has triggered when the PC was off it will trigger and a pop up will show up straight away when you open it up again….. Multiple conditions on the one instrument consistently fail for some reason

  

  Pleidian

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  08/04/2019 at 1:24 PM #104145
  GraHal

  @sfiqbal  and / or  @Pleidian … did you ever get this sorted or did you submit a report to PRT …  via the contact form below or a Tech Report via the Help menu on the PRT Platform ?

  https://www.prorealtime.com/en/contact?suggestion=1

   

  

  GraHal

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  08/06/2019 at 12:50 AM #104243
  Pleidian

  Grahal this is still a major problem… and oil alert just failed today… this is really giving me the shits…. mutilple alerts fail, now single alerts fail…. it is almost as if its done on purpose to sabotage our trading.

  PRT what the hell is going on?

   

  

  Pleidian

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  08/06/2019 at 9:00 AM #104247
  GraHal

  GraHal wrote:

  did you submit a report to PRT …  via the contact form below or a Tech Report via the Help menu on the PRT Platform ?

  https://www.prorealtime.com/en/contact?suggestion=1

   

  

  GraHal

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