No Email or SMS options on Alert Settings

• 03/18/2018 at 12:35 PM #65564
  segie

  Good day,

  The ‘Email or SMS’ option does not appear on my alert settings. I have attached a picture. Needs some help

  Regards,

  Segie

   

  

  segie

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  03/18/2018 at 12:42 PM #65566
  GraHal

  Mmm doesn’t work on mine either, I am with IG Direct.

  It may be that you have to be on a PRT sponsored account and have a credit lodged in an SMS sending account?

  Hopefully PRT Support will provide the correct answer tomorrow or a member on here before then?

   

  1 user thanked author for this post.

  segie

  

  GraHal

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  03/19/2018 at 11:41 AM #65655
  Ulrike

  Email and sms alerts are only available within the ProRealTime version provided on http://www.prorealtime.com or ProRealTime Trading.

  This feature is not supported in the ProRealTime version provided by IG.

  2 users thanked author for this post.

  segie, GraHal

  

  Ulrike

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  02/04/2019 at 1:26 PM #90414
  simeong

  Hi,

  So Just to confirm you can reccieve email and sms alerts on indicators as well as aoutptrading on the paid version via PRT.com ?

  Kind Regards,

   

  

  simeong

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