Not receiving Alerts

segie · Mon, 14 Oct 2024 12:05:39 +0000

Hi, I usually receive my alerts via email. Recently they have not been coming through on email even when they are triggered. On ver 12 I also noticed that some alerts disappear when you log off the back on. And they were not triggered. On ver 11 Please help Regards, Segie

This topic has 1 reply, 2 voices, and was last updated 2 months ago by Iván.

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10/14/2024 at 1:05 PM #238972

segie

Hi,

I usually receive my alerts via email. Recently they have not been coming through on email even when they are triggered. On ver 12

I also noticed that some alerts disappear when you log off the back on. And they were not triggered. On ver 11

Please help

Regards,

Segie

segie
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10/14/2024 at 1:18 PM #238977

Iván

Hi!
Could you open new ticket on PRT for support?

Iván
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