Hello,
After verification, it appears that the PSAR indicator is working correctly.
If you still find errors, in order to allow us to analyze your platform, please send us a technical report following these instructions:
- As soon as you encounter the issue, go to the “Help” menu on the ProRealTime toolbar.
- Please assure that the window concerned by this issue is open.
- Click on “Technical support”
- Choose the category (e.g. “Data” for a spike)
- Select the concerned window in the drop-down menu.
- Giving as much detail as possible, explain the issue you are having in the text box.
- Click “Send report”
This will send us a report containing technical information concerning your platform, which will allow our technical team to run a diagnostic analysis of the issue you have come across.
Regards,
Carine
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