Platform – Hogging RAM

• 09/03/2019 at 4:26 PM #106382
  GraHal

  Anybody notice that your mouse gets jumpy / jittery after you have had PRT Platform open for a few hours and you have been doing  a few optimising backtests etc?

  I’ve not had any issues like this for 12 months or more, but in the last 2 months or so it is driving me mad again … like old (bad) times !!!

  When I check the RAM usage using Task Manager then PRT is using > 2.3GB of RAM. If I close all screens down and just leave the File thro to Help Menu screen then PRT still is using > 2.3GB, i.e PRT does not release RAM after using it at some point!?

  When I first open PRT then it is uses around 500MB of RAM, but it creeps up to > 2.3GB!

  Maybe the old RAM HOG Issue / Gremlin has crept back in again during the 6 Jul 19 update??

  

  GraHal

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  09/03/2019 at 6:02 PM #106386
  fifi743

  Hello,
  I had the same problem in August. In backtest, prorealtime has become slow. force to go through the Windows task manager to close prorealtime

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  GraHal

  

  fifi743

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  09/05/2019 at 4:19 PM #106621
  Vonasi

  Definitely a few weird things happening. My demo platform just crash closed itself.

  Lost some work = not happy. 🙁

  

  Vonasi

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  09/14/2019 at 11:58 AM #107532
  GraHal

  Not hogging RAM (743MB) but I just had to Task Manager out as the Platform was doing weird stuff!

  Well not doing stuff … wouldn’t allow me to open a NEW System in the Indicators and Systems / BT window (just dead / no responcse) and also wont close the Platform via File, Quit so I had to crash out!

  Anybody getting weird stuff this morning??

  EDIT / PS

  Out and back in again and seems fine now.

  

  GraHal

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  09/14/2019 at 12:35 PM #107533
  fifi743

  this morning the real platform is closing without warning and I have all lost

  

  fifi743

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  09/14/2019 at 1:12 PM #107535
  GraHal

  Thanks for saying @fifi743 as I sometimes feel guilty that it is only me and I’m always moaning! 🙂

  We wouldn’t mind if only PRT put up a alert screen with a warning  when we log on or even had a status screen on the PRT website and the same goes for IG … as we never know who is responsible most of the time?

  I’ll try and remember to exit and save often as you have lost work this morning … losing work is so damned annoying and can put us in a bad mood for the rest of the day!? 🙁

   

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  GraHal

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  09/14/2019 at 1:33 PM #107536
  GraHal

  Platform is not even saving as it is supposed to!

  I clicked / confirmed I wanted to save changes by clicking the x in the top right corner after making a change via the coding window  and also clicked save after File, Quit.

  Guess what … work lost, save was not executed!

  So beware fellow coders … today is not a good day to be coding!

  

  GraHal

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  09/14/2019 at 1:51 PM #107538
  fifi743

  to save in the desktop

  

  fifi743

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  09/14/2019 at 1:55 PM #107539
  GraHal

  Save direct to my PC?

  … yes a good work around under conditions like today.

  

  GraHal

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  09/18/2019 at 9:35 PM #107899
  GraHal

  Well weird stuff just happened … like half screens, well not half but outlines of a screen but no content!

  Also controls not responding so I had to use Task Manager to close the Platform!

  I had run a System and so it was listed in the Indicators and Trading Systems screen, the System was not there when I opened the Platform after exiting using Task Manager!

  Early night I think might the wisest move! 🙂

  

  GraHal

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  09/19/2019 at 9:37 AM #107924
  Vonasi

  I had a sudden demo platform crash close yesterday as well as a very slow responding platform prior to that crash close. At the time I was working with a very graphic heavy 200 line heat map that I was developing.

  

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  11/10/2019 at 7:55 PM #112503
  GraHal

  Well weird … certain actions that will not respond at all when I click and yet other actions work fine.

  Ans this time it’s NOT due to high RAM usage (702.4 MB only) as I had to crash out and as soon as I logged back in it was the same … some actions, e.g. Export … not responding at all!

  Anybody else getting similar weird symptoms tonight??

  PS

  Even weirder … will Import but not Export!!

  

  GraHal

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  11/10/2019 at 8:33 PM #112505
  fifi743

  Hello,
  no problem for now.
  but last night it was complicated.

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  fifi743

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