Position display issue

• 07/11/2024 at 12:39 PM #235074
  Morpheous

  Hi guys

   

  I have two positions open on the USD/JPY one short and one long.

   

  The long shows the pip value and the monetary value, the short only shows the pip value. How can this be?

   

  I tried to attach an image, but I cannot post if I do.

  

  Morpheous

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  07/11/2024 at 12:46 PM #235075
  Morpheous

  here is the image

  

  Morpheous

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  07/11/2024 at 1:02 PM #235079
  JS

  Have you tried to change the “Settings” in the “SetUp”…?

  

  JS

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  07/11/2024 at 1:24 PM #235083
  Morpheous

  If I right click and configure the area the settings are as the long is displaying, also there is not a way to separate the long display from the short display so it seems like a bug

  

  Morpheous

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  07/11/2024 at 2:29 PM #235090
  JS

  In my chart, the order labels are as set…?

  

  JS

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  07/11/2024 at 2:32 PM #235092
  Morpheous

  Yes sure, I have the same, but my short position did not follow the setting format eventhough the long position did.  Can you set a different layout for short v long? I don’t think so

  

  Morpheous

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  07/11/2024 at 2:48 PM #235093
  JS

  No, because that option is not available…???

  

  JS

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  07/11/2024 at 3:09 PM #235096
  Morpheous

  Defo some kind of bug, I restarted the platform and it started working

  

  Morpheous

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  07/11/2024 at 3:09 PM #235097
  Morpheous

  JS wrote:

  No, because that option is not available…???

  exactly, so how can my positions have different displays? see the image I uploaded

  

  Morpheous

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  07/11/2024 at 3:16 PM #235098
  JS

  Why do my positions have the same display…?

  The best thing to do is to send a technical report via the “Help” function…

  

  JS

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  07/11/2024 at 3:35 PM #235099
  Morpheous

  Given that it resolved when I restarted the platform I am not too concerned

  

  Morpheous

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  07/12/2024 at 12:45 AM #235127
  PeterSt

  Morpheous, you will find the same issue lateron again. This is a bug for V12 and PRT-IG, which I reported a year ago, 6 months ago, 3 months ago – and then I gave up.
  When you restart the platform all will be fine. When new positions occur during the PRT session (with AutoTrading), say 50% is fine and the other 50% is like you describe.

  Some things seem to be unsolvable for ProRealTime. Get used to that ?

  1 user thanked author for this post.

  Morpheous

  

  PeterSt

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  07/12/2024 at 11:03 AM #235154
  Morpheous

  Generally I find the platform to be be very good, there are a few bugs, but nothing so far it hasn’t been possible to work around.

  

  Morpheous

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