Problem BTC Data on Sunday with Bitcoin

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  • This topic has 12 replies, 3 voices, and was last updated 6 years ago by avatarSeb.

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Viewing 13 posts - 1 through 13 (of 13 total)
  • 03/20/2018 at 11:01 AM #65824
    KmanK

    I noticed a strange problem with PRT. I have a account with IG en running a strategy on BTC. On a Sunday however indicator data made visible with “graph” (e.g. graph Average[20](close)) doens’t plot on a Sunday. Instead it plots old data from Saturday. Strangely enough it does plot the data on the indicator window normally. The problem also manifests itself when the Proorder buys and sells at prices shown by “graph”.

    I have attacthed a picture to see the problem

    Any idea what the problem is?

    03/20/2018 at 11:40 AM #65837
    Nicolas

    I do not know if the problem is related but I just had the information that there are difficulties with the data of the weekend on the cryptocurrencies in general .. Did you directly contact the technical support via the platform tool? (CTRL + M)

    03/20/2018 at 12:13 PM #65841
    KmanK

    Not yet but I will. Thank you!

    03/20/2018 at 12:16 PM #65843
    KmanK

    Still it is strange that the indicator window prints the data correctly, but not the “graph” function

    03/20/2018 at 12:21 PM #65845
    Nicolas

    These are 2 separated engines (ProBacktest <> ProBuilder).

    Also, FYI, please note that ProOrder is on “hold” for automatic trading with cryptocurrencies because of this trouble with weekend data, and I don’t know when it will be available again..

    09/15/2018 at 2:28 PM #80574
    Seb

    Can you please update us on this issue Nicolas? It’s been half a year since your post, but I experience that ProOrder is still not working in XBTUSD CFD in the weekend.

    09/15/2018 at 2:37 PM #80576
    Nicolas

    I’m not into crypto, but I will ask again about this. Could you please also send a tech report with a link to this thread? Thanks.

    09/17/2018 at 7:21 AM #80654
    Seb

    Thank you, I will be pleased to hear about this. I tested several strategies, it’s not strategy specific. What’s remarkable is that the chart doesn’t “expect” there to be a next bar during the weekend on the time axis. For example if it’s 13:00 on Saturday, the chart displays correctly all the past bars, but it expects the next bar to be on Monday according to the time axis. However, if the intraday bar is finished, the next Saturday bar inserts correctly. On the attached image this becomes clear as there was data past weekend, but next Saturday there’s no data expected. The issue is quite significant since the underlying Bitcoin is a 24/7 market.

    XBTUSD-2-hours-1

    09/17/2018 at 10:30 AM #80676
    Nicolas

    Please send a technical report through the Help Center of the platform (ctrl+M) and/or open a new topic in the ProRealTime platform support forum.

    Thank you.

    09/17/2018 at 1:40 PM #80696
    Seb

    Will do so, thank you

    09/26/2018 at 4:02 PM #81367
    Nicolas

    Hi, it should now be fixed, do you confirm?

    10/03/2018 at 1:42 PM #81845
    Seb

    I will check next weekend, thanks for letting me know!

    10/08/2018 at 7:38 AM #82225
    Seb

    I confirm ProOrder works in the weekend now with XBT/USD!

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