GraHal, the System clearly stopped. 🙂
The status of this system was ‘on hold.’ When I checked IG, I saw that my order was still running! How could this happen?
dipont, what you see there is the left-over of something which should have been a OCO (One Cancels the Other) which in this case failed because your System was thrown out. Thus this is not your order (as in “position”).
That orange triangle you showed in your first screenshot may tell the reason (hover it, click it). Otherwise in your PRT orders list there should or could also be such a triangle somewhere (I think in the Cancelled/Rejected tab). Or you can have received an email.
In this case I would check your open positions with the IG platform itself, because this could be a typical situation that the position is really opened, but PRT does not show it (which is dangerous of course and it will not be under ProOrder control).
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