Proorder rejected

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  • #11342 quote
    Elsborgtrading
    Participant
    Veteran

    Hi guys. I have a strange rejection explanation in proorder. anyone knows what it means or what I should be looking for?

    cheers

    Kasper

    #11345 quote
    Nicolas
    Keymaster
    Master

    Hi, it’s an IG related error. Only their customer support could help on this.

    #11348 quote
    Elsborgtrading
    Participant
    Veteran

    Hi Nicolas, yes I agree. I already wrote them, but couldn’t hurt to ask if anyone experienced similar problem. I compared the code to a a similar one, that does execute, and only thing I could find is I have coded a time frame for trading. A very simple one. Seem very odd that is should generate a rejection, but let’s see what the reply will be. It’s on demo account.

    IF (Time >= 08000 AND Time <= 220000)then// OR (Time >= 130000 AND Time <= 170000) THEN // no trading during lunch
    Tradetime=1
    else
    Tradetime=0
    endif
    
    IF Not LONGONMARKET AND longcondition and tradetime THEN
    BUY PositionSize CONTRACT AT MARKET
    ENDIF
    
    // short
    IF Not SHORTONMARKET AND shortCondition and tradetime THEN
    SELLSHORT PositionSize CONTRACT AT MARKET
    ENDIF
    #11352 quote
    Nicolas
    Keymaster
    Master

    What IG refer as an EPIC is their own ISN code, so I think the problem came from a server that do not understand what instrument your strategy is willing to trade.. You are not the first to have this kind of error. Look on other forums thread:

    http://www.prorealcode.com/topic/accountid-does-not-have-permission-for-epic-locale-combination/

    http://www.prorealcode.com/topic/help-me/

    http://www.prorealcode.com/topic/pro-order-mi-blocca-il-ts-automatico/

    #11366 quote
    Elsborgtrading
    Participant
    Veteran

    Thanks Nicolas. IG came with a respond. I will post it here for future references.

    “The issue you are having is if a product code that is used to reference an instrument in your watchlist or platform is out of date. The solution is very simple and all you need to do is go to the IG platform and then search for the product in the finder and then once you have found it please can you add this to a watchlist”

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Proorder rejected


ProOrder support

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This topic contains 4 replies,
has 2 voices, and was last updated by Elsborgtrading
9 years, 5 months ago.

Topic Details
Forum: ProOrder support
Language: English
Started: 08/08/2016
Status: Active
Attachments: No files
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