ProRealAlgos – Highest rated developer on Trustpilot

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Viewing 12 posts - 1 through 12 (of 12 total)
  • 07/12/2023 at 12:10 AM #217550
    ProRealAlgos

    Creating this thread upon request from some ProRealCode users wanting to know more about ProRealAlgos.
    This is your go-to space to ask any question you want about us and our algos.

    Website: ProRealAlgos.com
    Test our algos for free: ProRealAlgos.com/trial
    Learn to code algos in ProRealTime for free: ProRealAlgos.com/learning

    Social media:
    – Twitter:  twitter.com/ProRealAlgos
    – YouTube: youtube.com/@prorealalgos7118/

    Best regards / Carl

    07/12/2023 at 6:20 AM #217556
    PeterSt

    I have nothing against this thread, but if I see such reviews, something seems wrong.
    This could give some clues : https://www.trustpilot.com/users/613e1d239c660600127e8e3d
    If my post is deemed inappropriate (which is only about how such reviews emerge) then it could be best to ask for deletion of the whole thread. 🙂

    07/12/2023 at 6:27 AM #217557
    JC_Bywan

    Please prorealalgos don’t double post identical messages 1 minute apart in same forum, thanks.

    07/12/2023 at 1:46 PM #217568
    ProRealAlgos

    Peter, thanks for writing. This is exactly what this thread is for. To better answer your question please elaborate what you mean and what your specific question is. What seems wrong? If you are not familiar with Trustpilot, it’s the leading platform for reviews. It allows people to share experiences to help others make better choices and encourage companies to up their game. Trustpilot ensures that any reviews that are written are from a real customer of the company and they have numerous measures in place to verify that the reviews are real. The whole idea about having a third-party review site is that the company that’s being reviewed have no control over the reviews that are being written. As far as I know we’re the only ProRealTime developer who actually has reviews on a third-party platform outside the ProRealCode marketplace itself. Any reviews displayed on a developers own website, is as you understand, worth nothing.

    Regarding the specific review you link to, which is quite impressive to find as it’s the only negative review we have 😉 , this same customer actually renewed her license just 12 months later. So I choose to see this review as written in the heat of the moment of a temporary drawdown in the results.

    JC, are you referring to a double creation of this thread? Of course this was never my intention if that was the case. I’ve noticed that this has happened across the forum for other users too. My thinking is that it can happen when having two tabs open of the same thread in the forum. Using Google Chrome if that can help in the troubleshooting.

    1 user thanked author for this post.
    avatar JS
    07/13/2023 at 10:59 PM #217630
    ProRealAlgos

    I just remembered we already had a thread from a couple of years ago started by another user here on ProRealCode. I went to check it out. To my surprise I could see Peter that already at that time you did have some kind of issues with trustpilot reviews. I think we gave you a pretty extensive answer back then, and since then we got like 16 more reviews. Link to that thread below.

    https://www.prorealcode.com/topic/proalgos-real-or-fake/page/12/

    I’m sorry to say it but reviews on a third-party site like Trustpilot are as trustworthy as reviews are ever going to get.
    It’s the market leading review page having extensive measures to identify and verify customers and prohibit fake reviews. AND it’s out of any control or influence from the business that’s being reviewed.

    07/14/2023 at 11:52 AM #217654
    JC_Bywan

    To reply on the double post, it didn’t feel like a bug as they were 1mn apart instead of simultaneous, and with one sentence in bigger letters than the same sentence in the other post, and the title didn’t have the « copy of + original title » like when the double post bug occurs, so I deleted one of them. Anyway, thanks for your feedback in case it was a bug of some sort rather than not having used the edit option to reformat, I’ll mention it for technical investigation by Nicolas of potential bug, no worry.

     

    More importantly – and I should have spotted this before -, it looks like you forgot to provide the link of your own store… I will assume it was obviously unvoluntary, and as it seems too harsh to just spam the whole topic just for that non-conformity with the moderation guidelines I have to enforce, instead please let me add your store link for you to make the topic valid:

    https://market.prorealcode.com/store/prorealalgos/

    However, I won’t go as far as translating all of this into 5 different languages, so all similar languages posts are redirected here…

     

    I would also add, not to be considered favoring a store more than another, that all other stores can be found in this list:

    https://market.prorealcode.com/stores/?stores_orderby=total_orders&_store_filter_nonce=3f8dbd7767

     

    By the way from that list, you can see on each store an overall review score out of 5 stars made from all reviews on all its products. You can see there is an excellent review system by verified buyers applied to all vendors in this marketplace, and you can see it’s not all « 5 stars for everybody »… when buyers are not 100% happy they seem to say it considering all the 1, 2, 3 and 4 stars reviews…

    So I will remain optimistically positive and assume you were not confusing what you called a developer own site reviews with the verified buyers fully functional marketplace review system, where the marketplace as third party doesn’t belong to individual developers/vendors, and many more vendors are assessed rather than just one or perhaps a few.

     

    Don’t read too much into this, I temporarily lock the topic until Nicolas can review it on his return, and has a final say to simply validate the topic (and if so, to unlock it), or to change the decision and/or add his comments. Like I said, it’s temporary, his return is very soon, don’t read too much into the locking.

    07/31/2023 at 9:59 AM #218351
    ProRealAlgos

    Hi. Thanks for unlocking the thread, although a bit late. 😉

    As you probably understand, bug or not, to double post the same thread was not my intention.

    Sorry about that, I can’t read anywhere that we had to include a link to the store to conform with the forum guidelines. Thanks for clarifying and adding that.

    Yes. I think it’s clear for everyone that there are other vendors on the marketplace. There are a couple of other vendor specific threads on this forum and I don’t think I’ve seen any other moderator link to the rest of the stores in a vendor specific thread. Maybe for the balance of it, it could be a good idea for you to do that in those threads too. 😉

    I don’t think one have to be optimistically positive to assume that both I and the readers of the thread understand the difference in reviews on the “developers own website” and the reviews on the ProRealCode Marketplace. But it doesn’t hurt that you clarify that once again.

    As far as I know we’re the only ProRealTime developer who actually has reviews on a third-party platform outside the ProRealCode marketplace itself.

    The propositional logic of this sentence above is

    Yes, the marketplace is a third-party platform for reviews.
    Trustpilot is another.
    And we are the only developer on both the Marketplace AND on Trustpilot. With excellent scores on both I might add.

    We are present on both as we are selling algos both on the marketplace and outside of the marketplace, and the marketplace only allows reviews from purchases within the marketplace.

    Again, what I’m saying is that any reviews that are published on a website where the vendor have control over those reviews have zero trustworthyness. That is what I mean with “developers own website”.
    The reason I’m explaining this is because Peter in this thread were sceptical about the reviews, and I’m trying to explain that if you don’t trust reviews on the leading third party platform for reviews – then what are you going to trust? Reviews on a third party platform like trustpilot(or marketplace) is as good as it’s going to get.

    07/31/2023 at 10:38 AM #218358
    PeterSt
    So you can’t stop. Ok.
    ProRealAlgos wrote:

    Reviews on a third party platform like trustpilot(or marketplace) is as good as it’s going to get.

    No, they are not if you promise a reward for writing a review (which is what you did). And out of all, that is forbidden on Trustpilot. If you want to see the text, just tell me.

     

    ProRealAlgos wrote:

    and the marketplace only allows reviews from purchases within the marketplace.

    Which is exactly what not happened when the Marketplace opened; You asked your existing customers to write a review on the Marketplace site even before it was open.

    If you stop, I stop too. Want to continue ? go ahead.

    07/31/2023 at 10:53 AM #218361
    Paolo.B

    Hi Peter, yes the Marketplace one I had noticed as well, it had reviews of its products (clearly all 5 stars) with dates prior to the date on which Marketplace was opened, frankly this seller seemed very, very strange to me.

    07/31/2023 at 2:00 PM #218384
    Nicolas

    As the manager of the ProRealCode marketplace, I want to emphasize the importance of adhering to the French Consumer Code, specifically Article L. 111-7-2, and the French law about “confidence in the digital economy”. On ProRealCode Marketplace, there is a specific button on each review that allows users to report a review. This feature is crucial for maintaining the integrity of the review system, ensuring that all reviews are genuine, and that any inappropriate or misleading reviews can be reported and subsequently dealt with. This aligns with the legal requirements and helps to build trust in the marketplace reviews.

    This button is there, accessible to every visitor, if you wish to report a review that you feel does not comply.

    07/31/2023 at 2:20 PM #218389
    ProRealAlgos
    Nicolas wrote:

    As the owner of the ProRealCode marketplace, I want to emphasize the importance of adhering to the French Consumer Code, specifically Article L. 111-7-2, and the French law about “confidence in the digital economy”. On ProRealCode Marketplace, there is a specific button on each review that allows users to report a review. This feature is crucial for maintaining the integrity of the review system, ensuring that all reviews are genuine, and that any inappropriate or misleading reviews can be reported and subsequently dealt with. This aligns with the legal requirements and helps to build trust in the marketplace reviews.

    This button is there, accessible to every visitor, if you wish to report a review that you feel does not comply.

    Thanks Nicolas for clarifying this. I hope this will end the discussion about any “false reviews”. If you believe a review is false (non-compliant), then report it and Trustpilot will handle that. If it’s non-compliant then it will be removed and our company would be flagged. So let’s end the discussion there whether or not one, two or all reviews are false and trust that Trustpilot will handle it. Thanks.

     

    Paolo.B wrote:

    Hi Peter, yes the Marketplace one I had noticed as well, it had reviews of its products (clearly all 5 stars) with dates prior to the date on which Marketplace was opened, frankly this seller seemed very, very strange to me.

    Hi Paulo. Nicolas can confirm for you that none of the reviews on our Marketplace is from “before” the marketplace was opened.

    07/31/2023 at 2:31 PM #218395
    ProRealAlgos

    On a more happy, uncynical and productive note. Please check out the 3 free strategies we recently published in the Library.
    They’ve been working pretty well 🙂

    https://www.prorealcode.com/prorealtime-trading-strategies/larry-connor-converted-to-us100-m1/

    https://www.prorealcode.com/prorealtime-trading-strategies/larry-connor-converted-to-dax-m1/

    https://www.prorealcode.com/prorealtime-trading-strategies/cac40-tuesday-long-with-ma65/

    1 user thanked author for this post.
    avatar Nicolas
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