PRT HTTP ERROR 500

Viewing 8 posts - 16 through 23 (of 23 total)
  • #224593

    Aha, and after clicking that (thank you, GraHal) the below appears.
    I think we are too much used to “Start the old version” so intuitively I wasn’t even going to look in there. And now I suppose starting V11.1 won’t be possible any more for Demo ?
    (not that I care ! 🙂 )

    #224598

    I can press Launch ProRealTime as your attached picture says. But after that I get to the ERROR 500 site. I thought it was cache but tried in inkognito and cleared cache.

    #224599

    I have also contacted IG about the issue.

    #224600

    so intuitively I wasn’t even going to look in there.

    So how / where do you / did you start v11 from … I’m intrigued now!  I thought there was only 1 way to start PRT with IG … as my screenshot??

    #224602

    I have the exact same problem since yesterday (11/28). I have tried on three diffrent computers, tried two diffrent ISP, uninstalling and installing a couple of times.

    When starting PRT by the yellow arrow i get a new window saying that the page doesnt work, HTTP error 500, and that “prt-demo.md.it-finance.com cant handle my request at the moment”

    See the attached screenshot (on swedish, but the translation is above).

    Brave browser (also tried Chrome with the same result)

    I am realy new to PRT, only got one day on it while it worked… so, yeah 😉

     

    //David

    #224621

    It seems to be fixed now, was a issue between IG/PRT

    2 users thanked author for this post.
    #224642

    so intuitively I wasn’t even going to look in there.

    So how / where do you / did you start v11 from … I’m intrigued now! I thought there was only 1 way to start PRT with IG … as my screenshot??

    GraHal :

    Ehh … ehhh … ehh …

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    It just changed !!!
    So I can’t show you any more.

    BUT

    see below.

    Am I the first ? possibly. I threw myself at the lions this morning and told it was fine to be a Guinee Pig. I was not notified about anything, but it is there.
    Oops.

    So now I am on V12 in Live.

    #224957

    It seems to be fixed now, was a issue between IG/PRT

    I just got ERROR 500 several times on Demo when trying to backtest an Algo.

    It was intermittent … sometimes it would give Error 500 and then – after me doing nothing – the Algo would run okay with no error.

     

Viewing 8 posts - 16 through 23 (of 23 total)

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