Strategy Stopping stuck in Demo Live

• 12/26/2020 at 11:58 AM #155228
  Kovit

  Happy Christmas everyone.

  Please could someone advise if there is a way to clear stuck automated strategies from the ProOrder AutoTrading window. I left one running over Christmas and have today attempted to stop it.

  The strategy says stopping but in the Running window but doesn’t changed to stopped in the Not Running window. I have tried logging off and back on again and it doesnt seem to clear it?

  Thanks in advance.

  

  Kovit

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  12/26/2020 at 1:15 PM #155238
  Vonasi

  You may have to wait for the markets to open again and a new candle to be formed before the stop instruction is completed. If not then you may have to contact your broker by sending a technical report.

  

  Vonasi

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  12/26/2020 at 2:11 PM #155239
  GraHal

  It’s normal for Algo to say Stopping when closed after the market is closed.

  Happens to me lots when I have a weekend review of my Algos on Demo Forward Test.

  We can still add / start another as the Stopping Algo does not count towards the limit of 25 x running Algos.

   

  

  GraHal

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  12/26/2020 at 3:00 PM #155245
  Kovit

  Thank you Vonasi and GraHal.

  

  Kovit

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  12/30/2020 at 1:45 PM #155686
  Kovit

  This is now resolved thank you.

  

  Kovit

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