Odd / Annoying happenings while using PRT Platform

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  • 01/09/2022 at 6:37 PM #184967
    GraHal

    Does anybody else get this weird phenomenon?

    I did not tick each box nor did I select the box at the top which selects ALL the running Systems, but often I find all my running Systems ticked … see attached.

    Anybody know of any setting to stop this happening please?

    01/10/2022 at 5:23 PM #185035
    TempusFugit

    Hi GraHal,

    I just looked and all my running systems appear as not checked when I open ProOrder. But if I check all them clos,e the ProOrder window and open it again then they are still checked. Can it the reason that you left them checked before?

    1 user thanked author for this post.
    avatar GraHal
    01/10/2022 at 6:46 PM #185037
    GraHal

    It is as if I am doing something while using the Platform (on other windows) that makses them all ticked.

    I untick them all whenever I see them ticked and always save on Exit, but they always seem to be ticked!

    I will try as a trial exercise and let you know.

    01/11/2022 at 7:11 AM #185057
    PeterSt

    Did you examine your shortcut keys ?

    And regarding that … *those* get assigned values without me knowing. Seem to be defaults after an upgrade. I saw that happening several times for the restore of Templates (like F5 – reaaaaaallly convenient – not !)

    1 user thanked author for this post.
    avatar GraHal
    01/11/2022 at 10:39 AM #185071
    GraHal

    Your suggestion above has answered another annoying Issue for me already … I always wondered how I ended up on Interactive Cursor Mode at odd times.

    The shortcut is set to I (only) to put me in Interactive Cursor Mode … how daft is that? Ctrl+I maybe, but just I !!??

    To assist others having similar odd happenings as PeterSt and myself … see attached.

    01/11/2022 at 11:07 AM #185085
    PeterSt

    More news ! 🙂 🙂

    I was reading your “I” feature, checking it a bit and I (first) notice that for the so-maniest time my “padlock” was open (see attachment). And I hate it to be open, because more than 50% of times when I click somewhere in a random chart, I click on one of those kazillion trendlines (and the popup for settings about them opens).

    And so …

    So I just noticed that touching the I from your screenshot, opens that padlock (now obviously, but I didn’t know the shortcut). Of course this goes without notice as I don’t want to change anything about any trendline settings (except for fixing those settings where once really is sufficient) – I justed typed an I. So I save and exit the platform, et voilá. The padlock is open again and the next startup.

    Another mystery solved.

    Btw, I just now also noticed that it requires clicking on the chart first, to let this I do its job. So click a chart (for whatever reason), type nice works with I in them (words go obviously no-where) and the padlock closes. Oh yea. It is now for the user to find out why the h*ck he suddenly can’t change his trendline settings (the default for the Padlock is Open, as far as I recall).

    And hey, by accidentally pressing a T, I now also suddenly know why I so often have a cursor with “Text” attached to it. LOL.

    Are we even ready for V12 ??
    Maybe not.

    1 user thanked author for this post.
    avatar GraHal
    01/11/2022 at 11:53 AM #185096
    GraHal

    MODS

    Please could you change the title of this Topic to …

    Odd / Annoying happenings while using PRT Platform

    Thank You

    01/11/2022 at 11:57 AM #185098
    PeterSt
    GraHal wrote:

    I did not tick each box nor did I select the box at the top which selects ALL the running Systems, but often I find all my running Systems ticked … see attached.

    But is this now solved for you ?

    01/11/2022 at 1:02 PM #185104
    GraHal

    I could not find any shortcut that appeared that it is responsible for all Systems being ticked.  I didn’t experiment, I just checked over the lists 3 or 4 times.

    This has been going on (for me) since v11.  I am going to wait until I see the Systems all ticked again (but not ticked by me directly) and then check the shortcuts again to see if I can spot the source of the ticking.

    01/11/2022 at 1:30 PM #185110
    PeterSt

    Uhm …

    I have them all checked as well ?
    I am so unfamiliar with that checkbox that I didn’t even bother to check those checkboxes until just now. I now suppose that this is so for everybody ?

    Anyway, I thus have them checked – I assume always. But this doesn’t bother me. I’d say that this checkbox is for the button “Start all” (“Alles starten” in Dutch). Thus, start all checked. But I never use that button (do people use that ?).

    I just unchecked them all. Awaiting the result of an optimisation, I will restart and see whether the same happens to me. Will let you know soon.

     

    1 user thanked author for this post.
    avatar GraHal
    01/11/2022 at 2:24 PM #185118
    PeterSt

    Yes, same here. All checked again after Save – Exit – Restart.

    I suppose people will know that this is about the second green button (see attachment). 2 checked – 2 systems to start.
    The default : Start ‘m all !

    haha – better not

     

    01/11/2022 at 3:08 PM #185129
    GraHal

    Yeah well this is what prompted me to start this Topic!

    I had 98 Systems in my Live Account!

    I added another System then realised I had position size set to 1, so I added another version with position size set at 0.2.  Then I unticked the size 0.2 version and left the tick against the size 1 version then I pressed delete!!!!!!!!!!  I then exited the screen and got on with more optimising.

    Above is something I have done dozens, maybe 100’s of times before.

    Then I could not believe my eyes when, later,  I went back into the AutoTrading screen! You are probably ahead of me now?  Yes you guessed it … 89 Systems in my Live Account DELETED!!!!!

    Why 9 left you may ask??? Well because the 9 remaining had error messages (see attached) and therefore I suspect were not ticked.  The only explanation I can think of is that the error message / not ticked Systems were listed directly under the 1 x System I thought I was deleting …  and maybe that is why I did not see (ticked or not) the other 89 Systems, but either way 89 Systems were DELETED!!!!!!!!!!!!!!!!!!!!

    Either above is what happened or some other weirdness, either way I have lost 89 Systems from my Live Account!

    I emailed PRT, last Friday 7 Jan 22 (via their Contact Form) and nicely asked if my 89 lost Systems could be restored PLEASE?

    Nothing back as yet, I will follow up tomorrow after a full 48 working hours.

    So beware the ticked boxes … if it can happen to me then it might happen to you! 🙁

    01/11/2022 at 4:41 PM #185135
    PeterSt

    FYI :

    (all are checked, also the errored-out ones)

    01/11/2022 at 4:47 PM #185137
    PeterSt

    However, when I check one that has errored-out, it won’t appear as “Delete” (it is greyed out). See under the mouse pointer.
    Only when I select one which looks normal (2nd attachment) then the Delete button enables.

    So you can be confident that your guess is correct.

     

    01/11/2022 at 4:51 PM #185141
    GraHal

    Also when ticked, the line or the whole screen (if ALL lines are ticked)  goes that kind of look as if having cattaracts, like a haze and the screen was definitely NOT hazed when I selected the 1 x System that I wanted to delete.

    So it must have been some kind of hiccup at the PRT end that resulted in me losing 89 Systems.

    I want my 89 Systems back, preferably still showing their historical performance  … surely this is not a lot to ask?  Only needs a check over daily backups and recover??

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