v11.1 vs v12

• 01/22/2025 at 1:57 PM #242950
  Franro

  m currently using V11.1, and I prefer it over V12. However, there’s a bug that’s preventing me from opening V11.1, so I decided to try V12 instead. When I launched V12, I noticed that my indicators and automated systems were completely different from those in V11.1. My favorites and systems don’t match either.

  Is this normal? Is there a way to fix it?

  I’m also concerned about the future—what if they eventually switch entirely to V12, or if V13 is released? Will all my systems and indicators be lost?

   

  I get HTTP error 500 currently.

  

  Franro

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  01/23/2025 at 11:53 AM #242982
  Iván

  Hi! could you open new support ticket?
  PRT team will clarify your doubts.

  

  Iván

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  01/23/2025 at 12:27 PM #242991
  GraHal

  Franro wrote:

  When I launched V12, I noticed that my indicators and automated systems were completely different from those in V11.1

  I think I am correct in saying that this has not been a problem for the rest of us (correct me if I am wrong?).

  Are you sure you are not opening v12 using different login details to what you used for v11.1?

  Anyway, your best bet (IMO) to get back to a baseline is to get v11.1 working again … try reinstalling the PRT Launcher?

  When you have got v11.1 working again, you then need to save all your personal Indicators, Screeners and Algos to your PC … takes about 3 seconds (each) to export to PC.

  Above is what I do as then I know that if everything goes wrong then I have all I want / need on my PC which can be imported back to PRT in a few seconds (each).

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  Iván

  

  GraHal

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  01/23/2025 at 2:00 PM #242997
  Franro

  PRT V.11 working again.

   

  But still remaining the same issue with indcators. When I do open v12 it is a different set of indicators. Its indicators I had from the past not the present ones.

   

   

  

  Franro

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  01/23/2025 at 2:46 PM #243009
  GraHal

  Are you using the exact same Username and Password to login to v11.1 and v12?

  

  GraHal

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  01/23/2025 at 9:12 PM #243040
  Franro

  Yes, I’m literally referring to clicking on v.11.1 or v.12 in the window where you launch ProRealTime.

   

  Nothing is changed in ProOrder Autotrading.

  Edit: I checked again it only seems like favorites is different. I can live with that.

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  Franro

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