It was a result of a manual trade ( using the scalping order box, I pressed “exit” to close the trade and then received the rejection message- went from being 25 pips in profit at time of wanting to exit, to being 160 pips down before being able to exit!). I had a stoploss in place which seems to have just disappeared after the rejection message as I would never trade with 160 pip stoploss ( not scalping anyway)
I found this (below) on IG website but cannot find where they are talking about on the chart platform:
Points through current
Points through current minimises the chance of a price rejection due to volatile markets. If the market changes suddenly as you click to deal, we’ll still place your order if the market price is within the tolerance (the number of points through the current price) that you specify.
Points through current is not a default order type, so you’ll have to manually select it:
- Log in to My IG and open the platform
- Click on ‘settings’ in the left-hand flyout menu
- Open the order type drop-down menu
- Select ‘Pts through current’
Once you have selected to show price options in the deal ticket, and chosen ‘Pts through current’, you will be able to set your tolerance level in the deal ticket. We’ll always remember your last points through current value per market, to speed up your dealing process.
Cheers
Mike
