Cannot launch platform – servers not responding

• 07/21/2021 at 11:09 AM #173941
  mariusz_scis

  I cannot launch the product in the last two days. The site is also running very slowly and the pings fail in due time.

  I reinstalled few times, no help. I run no virus scanners, nor any firewall. I have no problems with other applications or sites.

  I am located in Australia. Does anyone have or had such issues?

  How do I debug this?

  Thanks

  C:\Users\User>nslookup prorealtime.com
  Server: mygateway
  Address: 192.168.0.1

  Non-authoritative answer:
  Name: prorealtime.com
  Address: 185.48.201.98

  C:\Users\User>ping prorealtime.com

  Pinging prorealtime.com [185.48.201.98] with 32 bytes of data:
  Request timed out.
  Request timed out.
  Request timed out.
  Request timed out.

  

  mariusz_scis

  Participant

  Topics: 2

  Replies: 1

  Been thanked: 0 times
  07/21/2021 at 11:21 AM #173942
  Nicolas

  No problem in France. Do someone from Australia has the same problem?

  

  Nicolas

  Keymaster

  Topics: 83

  Replies: 20906

  Been thanked: 4871 times
  07/21/2021 at 1:40 PM #173946
  RafaelN

  Please follow the guide to resolve launching problems on the post “Can’t launch ProRealTime”

  https://www.prorealcode.com/blog/prorealtime-help/launch-prorealtime-complete-guide/

  Regards,

  Rafael

   

  

  RafaelN

  Moderator

  ProRealTime

  Topics: 14

  Replies: 218

  Been thanked: 48 times
  07/22/2021 at 7:54 AM #173975
  PeterSt

  mariusz_scis wrote:

  Pinging prorealtime.com [185.48.201.98] with 32 bytes of data:
  Request timed out.
  Request timed out.
  Request timed out.
  Request timed out.

  Mariusz, I don’t know why nobody responds to this (see quote), but if I ping that address I get timeouts just the same while PRT happily runs on my desktop. So at least *that* is not the way to approach your issues.

  Peter

  1 user thanked author for this post.

  Nicolas

  

  PeterSt

  Participant

  Topics: 76

  Replies: 2798

  Been thanked: 951 times
• Author
  Posts