IG App – Do Notifications work for you?

• 10/16/2024 at 6:21 PM #239107
  GraHal

  I’ve used the IG App for several years; I find it very useful when away from my PC.  Push Notifications have always worked just great.

  Recently (or could be a while?) when I open or close a trade, I no longer receive a push notification.

  I have double checked and open & close trade push notifs are enabled under Settings on the IG Dashboard. I even disabled and enabled again, but still my phone does not receive a notif.  Email notifs work fine.

  Anyway experiencing similar problem?

  

  GraHal

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  10/17/2024 at 9:47 AM #239123
  Snålänningen

  I havent noticed any difference, it’s been working for me.

  

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  10/17/2024 at 10:00 AM #239125
  GraHal

  Do you use / get push Notifications to your phone?

  The IG App wrks fine for me, it’s just the Notifications that have stopped working for when an AutoTrade opens of closes etc.

  

  GraHal

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  10/17/2024 at 10:16 AM #239128
  Snålänningen

  Yeah I am using the push notifications from IG. And I havent noticed anything different about them recently.

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  Iván, GraHal

  

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  10/17/2024 at 11:58 AM #239142
  GraHal

  Ha, all good now … I uninstalled the App and reinstalled!

  I had checked I was on latest version, but reinstall sorted it, but I also opted for fingerprint authentication so likely the difference as I did see a note about IG Authentication due to end soon.

  Onward and Upward, thanks  SweTrade

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  robertogozzi, Iván

  

  GraHal

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  10/18/2024 at 3:43 PM #239209
  Iván

  Hi!
  Prorealtime now is on apple store and google store.
  Have you downloaded the new App mobile?
  I will test it next days.

  2 users thanked author for this post.

  Snålänningen, GraHal

  

  Iván

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  10/18/2024 at 11:05 PM #239237
  Snålänningen

  Happy to hear Ivan, will try it out! Sorry for stupid question but, how do I login? My IG credentials doesnt seem to work.

  

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  10/22/2024 at 11:35 AM #239324
  Iván

  Hi,
  I log with my trading account (IB) with Prorealtime Trading platform user and password.

  

  Iván

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  10/22/2024 at 1:25 PM #239330
  SnorreDK

  my IG user and pass does not work as login with prorealtime app.

  

  SnorreDK

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  10/22/2024 at 1:36 PM #239331
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  Same for me, my IG mail etc doesnt seem connected to ProRealTime

  

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  10/22/2024 at 3:11 PM #239335
  robertogozzi

  My mobile app didn’t show notifications. Then I followed GraHal‘s suggestion and now it works 🙂

  I can log in regularly.

   

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  GraHal

  

  robertogozzi

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  10/22/2024 at 8:58 PM #239351
  GraHal

  SweTrade wrote:

  IG mail etc doesnt seem connected to ProRealTime

  The PRT App likely is not linked to IG in any way, at this stage it appears to be a PRT App only … hence why only Accounts registered direct with PRT will allow login.

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  GraHal

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