IG App – Do Notifications work for you?

• 10/16/2024 at 6:21 PM #239107
  GraHal

  I’ve used the IG App for several years; I find it very useful when away from my PC.  Push Notifications have always worked just great.

  Recently (or could be a while?) when I open or close a trade, I no longer receive a push notification.

  I have double checked and open & close trade push notifs are enabled under Settings on the IG Dashboard. I even disabled and enabled again, but still my phone does not receive a notif.  Email notifs work fine.

  Anyway experiencing similar problem?

  

  GraHal

  Participant

  Topics: 211

  Replies: 8766

  Been thanked: 2179 times
  10/17/2024 at 9:47 AM #239123
  SweTrade

  I havent noticed any difference, it’s been working for me.

  

  SweTrade

  Participant

  Topics: 7

  Replies: 29

  Been thanked: 21 times
  10/17/2024 at 10:00 AM #239125
  GraHal

  Do you use / get push Notifications to your phone?

  The IG App wrks fine for me, it’s just the Notifications that have stopped working for when an AutoTrade opens of closes etc.

  

  GraHal

  Participant

  Topics: 211

  Replies: 8766

  Been thanked: 2179 times
  10/17/2024 at 10:16 AM #239128
  SweTrade

  Yeah I am using the push notifications from IG. And I havent noticed anything different about them recently.

  2 users thanked author for this post.

  Iván, GraHal

  

  SweTrade

  Participant

  Topics: 7

  Replies: 29

  Been thanked: 21 times
  10/17/2024 at 11:58 AM #239142
  GraHal

  Ha, all good now … I uninstalled the App and reinstalled!

  I had checked I was on latest version, but reinstall sorted it, but I also opted for fingerprint authentication so likely the difference as I did see a note about IG Authentication due to end soon.

  Onward and Upward, thanks  SweTrade

  2 users thanked author for this post.

  robertogozzi, Iván

  

  GraHal

  Participant

  Topics: 211

  Replies: 8766

  Been thanked: 2179 times
  10/18/2024 at 3:43 PM #239209
  Iván

  Hi!
  Prorealtime now is on apple store and google store.
  Have you downloaded the new App mobile?
  I will test it next days.

  2 users thanked author for this post.

  SweTrade, GraHal

  

  Iván

  Moderator

  Topics: 0

  Replies: 956

  Been thanked: 329 times
  10/18/2024 at 11:05 PM #239237
  SweTrade

  Happy to hear Ivan, will try it out! Sorry for stupid question but, how do I login? My IG credentials doesnt seem to work.

  

  SweTrade

  Participant

  Topics: 7

  Replies: 29

  Been thanked: 21 times
  10/22/2024 at 11:35 AM #239324
  Iván

  Hi,
  I log with my trading account (IB) with Prorealtime Trading platform user and password.

  

  Iván

  Moderator

  Topics: 0

  Replies: 956

  Been thanked: 329 times
  10/22/2024 at 1:25 PM #239330
  SnorreDK

  my IG user and pass does not work as login with prorealtime app.

  

  SnorreDK

  Participant

  Topics: 17

  Replies: 112

  Been thanked: 6 times
  10/22/2024 at 1:36 PM #239331
  SweTrade

  Same for me, my IG mail etc doesnt seem connected to ProRealTime

  

  SweTrade

  Participant

  Topics: 7

  Replies: 29

  Been thanked: 21 times
  10/22/2024 at 3:11 PM #239335
  robertogozzi

  My mobile app didn’t show notifications. Then I followed GraHal‘s suggestion and now it works 🙂

  I can log in regularly.

   

  1 user thanked author for this post.

  GraHal

  

  robertogozzi

  Moderator

  Topics: 69

  Replies: 17130

  Been thanked: 4026 times
  10/22/2024 at 8:58 PM #239351
  GraHal

  SweTrade wrote:

  IG mail etc doesnt seem connected to ProRealTime

  The PRT App likely is not linked to IG in any way, at this stage it appears to be a PRT App only … hence why only Accounts registered direct with PRT will allow login.

  1 user thanked author for this post.

  SweTrade

  

  GraHal

  Participant

  Topics: 211

  Replies: 8766

  Been thanked: 2179 times
• Author
  Posts